Certified Device Repair & Support Technician

Midis Group; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Midis Group in Abu Dhabi is seeking a Certified Technician to diagnose, repair, and maintain Apple products, manage spare parts, and support new releases. You will assist customers, document work steps, and ensure accurate reports while maintaining a clean workspace.

The role requires at least 2 years of relevant experience and a High School Diploma; training on Apple procedures will be provided. This position emphasizes quick, reliable technical solutions and excellent customer service.

Qualifications

• High School Diploma required.
• At least 2 years of relevant experience.
• Good knowledge of Apple product repair processes.

Responsibilities

• Diagnose, repair, and maintain Apple products per guidelines.
• Promote customer service excellence and assist customers on the floor.
• Efficiently manage repair jobs and prepare refurbished devices with up-to-date worksheets.
• Maintain inventory of spare parts and test devices.

Skills

Customer service

Technical diagnosis

Repair & maintenance

Inventory management

Education

High School Diploma

Tools

Apple diagnostics

Job description

Midis Group in Abu Dhabi is seeking a Certified Technician to diagnose, repair, and maintain Apple products, manage spare parts, and support new releases. You will assist customers, document work steps, and ensure accurate reports while maintaining a clean workspace.

The role requires at least 2 years of relevant experience and a High School Diploma; training on Apple procedures will be provided. This position emphasizes quick, reliable technical solutions and excellent customer service.