Cargo Sales Representative

Turkish Airlines; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Private Health Insurance

Flight discounts

Job summary

Turkish Airlines seeks a Cargo Sales Associate in Dubai to foster relationships with cargo agents and customers. This role entails supporting sales activities and achieving volume and revenue targets through effective market analysis and commercial strategies.

The ideal candidate will have a Bachelor's degree and at least one year of experience in cargo or logistics sales, with proficiency in Excel and Power BI.

Qualifications

• Minimum 1 year of experience in airline cargo, logistics, or a similar commercial role.
• Good command of English; knowledge of Arabic or other regional languages is a plus.
• Understanding of airline cargo sales, pricing, and revenue management principles.

Responsibilities

• Develop and maintain relationships with cargo agents and customers.
• Support cargo sales activities to achieve revenue and yield targets.
• Analyze market demand and competitor activities to identify growth opportunities.

Skills

Communication Skills

Analytical Skills

Customer Relationship Management

Negotiation Skills

Data Analysis

Proactive Mindset

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Power BI

Job description

• Develop and maintain relationships with cargo agents, customers and key industry stakeholders in the assigned region, while identifying and developing new business opportunities.
• Support cargo sales activities and contribute to achieving volume, revenue and yield targets through effective account management, market development and commercial initiatives.
• Analyze market demand, customer potential, competitor activities and pricing levels to identify opportunities for volume and revenue growth.
• Support and implement cargo pricing strategies, including spot rates, promotional rates, market-specific pricing and tactical commercial offers.
• Monitor and analyze sales performance, revenue, yield, volume, load factor and profitability by customer, market and destination.
• Use Excel and Power BI to prepare sales analyses, dashboards and management reports, helping translate data into practical commercial insights. Familiarity with other data analysis or programming tools would be an advantage.
• Work closely with Pricing and Revenue Management teams to evaluate market conditions, capacity availability and demand, and support appropriate pricing and sales decisions.
• Identify potential cargo flows and new business opportunities and develop commercial proposals based on market and customer data.
• Follow competitor rates, market trends and industry developments and provide relevant feedback and recommendations to management.
• Conduct regular customer and agent visits and support sales and marketing activities in line with the regional commercial strategy.
• Prepare periodic and ad-hoc reports and presentations related to sales performance, pricing, revenue management and market development.
• Ensure that sales, pricing and customer activities are carried out in accordance with company policies, procedures and applicable cargo regulations.
• Work effectively with Sales, Pricing, Revenue Management, Operations and other relevant departments to contribute to overall regional commercial objectives.

Desired Skills & Experience

• Minimum Bachelor's degree in Business Administration, Economics, Finance, Engineering, Logistics, Aviation Management or a related field.
• Minimum 1 year of experience in airline cargo, logistics, cargo sales, pricing, revenue management or a similar commercial role.
• Understanding of airline cargo sales, pricing and revenue management principles.
• Experience with or familiarity with airline revenue management systems, cargo pricing systems or commercial optimization tools would be an advantage.
• Good understanding of cargo market dynamics, capacity, demand, yield and revenue management.
• Practical experience with Microsoft Excel, including PivotTables, Power Query, formulas and data analysis.
• Experience with Power BI and creating dashboards or commercial reports would be an advantage.
• An analytical mindset with an interest in using data to support sales and pricing decisions.
• Good communication, customer relationship management and negotiation skills.
• Ability to turn market and customer data into practical sales and pricing actions.
• Good command of English; knowledge of Arabic or other regional languages would be an advantage.
• Good presentation skills and the ability to communicate effectively with internal and external stakeholders.
• Proactive, commercially minded and willing to learn.
• Experience with cargo revenue management, pricing, forecasting or optimization systems would be an advantage
• Private Health Insurance
• Flight discounts form employee and family members