Cargo Charter Sales Executive (Arabic Speaker)

Air Charter Service; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Air Charter Service is seeking a Cargo Charter Sales Executive (Arabic Speaker) based in Dubai. In this role, you will build relationships with clients and manage charter bookings, ensuring exceptional customer service.

The ideal candidate will possess outstanding communication skills in both English and Arabic, along with a genuine interest in aviation and sales. A valid UAE driving licence and readiness to work flexibly are essential. This fast-paced environment offers growth opportunities within the Cargo Department.

Qualifications

• Excellent customer service skills and a client-focused approach.
• Outstanding written and verbal communication skills in English and Arabic.
• A genuine interest in aviation and sales.
• Strong resilience and ability to thrive under pressure.

Responsibilities

• Building a pipeline of potential customers.
• Proactively targeting prospects through various channels.
• Maintaining strong customer relationships.
• Managing charter bookings from initial enquiry to completion.

Skills

Customer service skills

Communication skills in English and Arabic

Sales skills

Organizational skills

Resilience under pressure

Job description

Cargo Charter Sales Executive (Arabic Speaker)

Full-time

Have you ever thought about who is responsible for flying aid into disaster zones? What about a job where you are responsible for arranging flights for rescue animals? Our Cargo team are pivotal in managing charters ranging from Elephants to Engines, Relief to Rally cars and anything in between.

We are looking for a highly driven individual who has experience working in a client facing sales role to join our fast‑paced Cargo Department. If you are target-driven and looking for your next opportunity in sales where you can progress your career, then this could be the position for you.

Joining the Cargo Department as a trainee, you will be assigned a mentor who will work closely with you in your first six months as you become familiar with the role and industry. During this time, you will see first‑hand what goes into ensuring a cargo charter goes off with ease.

Responsibilities

• Building a pipeline of potential customers by researching databases, websites, LinkedIn, trade publications, and other relevant sources.
• Proactively targeting prospects through outbound sales calls, emails, virtual meetings, and face‑to‑face visits, converting leads into ACS customers.
• Building and maintaining relationships with Cargo Operators to ensure access to the widest range of aircraft solutions for our customers.
• Maintaining strong customer relationships to encourage repeat business and long‑term partnerships.
• Working towards sales targets and contributing to the achievement of financial objectives.
• Developing an expert understanding of aircraft types, cargo capabilities, and the chartering process.
• Managing charter bookings from initial enquiry through to successful completion.
• Handling inbound requests for urgent charter solutions, including outside normal business hours when required.
• Preparing and presenting bespoke charter quotations with strong commercial awareness.
• Monitoring and overseeing flight departures and charter operations, which may occasionally involve unsociable working hours.

This is a targeted sales role where exceptional customer service is at the heart of everything we do. We provide all the tools, training, and support needed to develop your sales and aviation knowledge; however, experience in delivering outstanding customer service is essential.

Ideal Candidate

• Excellent customer service skills and a client-focused approach, with the ability to build strong and lasting relationships.
• Outstanding written and verbal communication skills in English and Arabic (essential)
• A genuine interest in aviation and sales.
• A motivated, ambitious, and proactive attitude, with a willingness to learn and develop within the industry.
• A hardworking and flexible approach; this role is not simply a standard 9-to-6 position.
• The desire to fully immerse themselves in the role and commit to the demands of a fast-paced sales environment.
• Strong organisational skills, with the ability to prioritise workloads and manage multiple tasks effectively.
• Confidence working towards KPIs, sales targets, and performance objectives.
• Previous experience in a client-facing role, customer service, account management, or customer relationship management.
• Strong resilience and the ability to thrive under pressure.
• A valid UAE driving licence.
• A valid passport and the ability to obtain visas for travel within the Middle East and Europe.