Senior Officer - Cargo Sales

flydubai; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

flydubai Cargo invites a results-driven sales professional to lead revenue growth in the UAE market. You will develop comprehensive sales strategies, price tariffs, and negotiate contracts while delivering exceptional customer service to existing and new cargo clients.

The role requires aviation sector awareness, a 3+ year track record, and the ability to network at industry events. A UAE driving license is preferred and English fluency is mandatory.

Qualifications

• Bachelor's degree required with 3+ years of experience.
• Fluent in English.
• Experience in aviation industry is favorable.
• Experience with SkyChain would be an added advantage.
• UAE Driving License.

Responsibilities

• Develops and executes sales strategies for UAE market for flydubai Cargo.
• Prepares sales tariffs ensuring rates are based on solid business case without bottom-line impact.
• Provides exceptional customer service by addressing customer needs and meeting high standards.
• Builds and maintains relationships with customers to grow revenue for flydubai Cargo.
• Identifies and pursues new opportunities through market and customer analysis.
• Leads contract and pricing negotiations to maximize profitability.
• Represents flydubai Cargo at industry events and conferences to generate leads.
• Collaborates with internal stakeholders to align objectives for flydubai Cargo.
• Manages credit control per company procedures to ensure cashflow.

Skills

Fluent English

UAE Driving License

Education

Bachelor's Degree

Job description

MAIN OBJECTIVE OF ROLE

To drive revenue growth through the acquisition and retention of cargo customers, by adopting strategic, customer-centric approach to identify, develop, and maintain strong business relationships.

Key Responsibilities

• Develops and executes sales strategies for the UAE market, to achieve revenue and market share objectives for flydubai Cargo.
• Prepares sales tariffs for all flydubai Cargo products and services, ensuring rates are based on a solid, well-developed business case without an impact on the bottom-line arising from the proposed rates and decisions taken.
• Provides exceptional customer service by understanding, and addressing customer needs, meeting their expectations with the high standards set by flydubai.
• Builds and maintains strong relationships with existing and potential customers, focusing on growing business relationships to benefit flydubai.
• Identifies and pursues new business opportunities through market research, insights, customer analysis, market analysis to identify trends and market behaviors.
• Leads the negotiation of contracts and pricing with clients to generate sales and maximize profitability.
• Represents flydubai Cargo at industry events and conferences, actively networking to build relationships and generate leads and opportunities.
• Collaborates closely with internal stakeholders to align and achieve common objectives and goals to support flydubai Cargo.
• Manages credit control in line with credit limit set by the flydubai Cargo/flydubai finance processes and procedures to ensure consistent cashflow.
• Utilizes a data-driven approach to achieve sales targets, expanding market share and enhancing the company’s reputation within the cargo industry.

Qualifications

• Bachelor's Degree (3+ years)
• Fluent in English
• Professional Experience within the Aviation industry is favorable.
• Experience with SkyChain would be an added advantage.
• Years with qualifications: 4 - 6 years
• UAE Driving License

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

Isr Requirements

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.