Sales & Digital Marketing Executive
Location: Dubai, UAE
Employment Type: Full-time
Industry: Cargo / Freight Forwarding / Logistics
About the Role
We are looking for a motivated and results-driven Sales & Digital Marketing Executive to join our cargo and logistics business in Dubai.
The ideal candidate will be responsible for generating new customers, developing business relationships, following up with leads, promoting our cargo services through digital channels, and increasing sales through both online and offline marketing activities.
If you are confident in communication, comfortable using WhatsApp and social media, and have a strong interest in sales and business development, we would like to hear from you.
Key Responsibilities
- Identify and approach new customers and business opportunities.
- Generate leads through calls, WhatsApp, social media, referrals, and other channels.
- Contact potential customers and explain our cargo/logistics services.
- Follow up with leads and convert inquiries into customers.
- Maintain strong relationships with existing customers.
- Prepare and share quotations and service details with customers.
- Negotiate with customers when required and achieve sales targets.
- Maintain regular communication with customers through WhatsApp, phone, and email.
- Monitor competitors and identify new sales opportunities.
- Maintain accurate records of leads, customers, follow-ups, and sales activities.
Digital Marketing
- Manage and promote the company's social media presence.
- Create and publish engaging content for Instagram, Facebook, TikTok, LinkedIn, and WhatsApp Business.
- Create posts, stories, reels, and promotional content related to cargo services.
- Respond to customer inquiries and leads received through social media.
- Develop digital marketing campaigns to generate new inquiries and customers.
- Assist with paid advertising campaigns when required.
- Monitor social media performance and lead generation.
- Build and maintain the company's online brand presence.
Requirements
- Previous experience in sales, business development, digital marketing, cargo, freight forwarding, logistics, or a related industry is preferred.
- Excellent communication and interpersonal skills.
- Good English communication skills, both written and spoken.
- Strong knowledge of WhatsApp Business and social media platforms.
- Basic knowledge of digital marketing and online lead generation.
- Ability to use Microsoft Office, Excel, Gmail, and other business tools.
- Confident in making sales calls and communicating with customers.
- Self-motivated, target-oriented, and able to work independently.
- Strong follow-up and negotiation skills.
- Previous experience in the UAE market is an advantage.
Preferred Skills
- Sales & Lead Generation
- Customer Relationship Management
- WhatsApp Business
- Social Media Marketing
- Content Creation
- Instagram & Facebook Marketing
- LinkedIn Marketing
- Digital Advertising
- Microsoft Excel
- Communication & Negotiation
- Business Development
What We Offer
- Competitive salary package.
- Attractive sales commission/incentives based on performance.
- Opportunity to grow within the company.
- Professional and supportive working environment.
- Opportunity to develop your career in the cargo and logistics industry.
Desired Candidate Profile
Experience: Sales/Digital Marketing: 1-2 years preferred