Arabic Charter Sales Executive (Cargo Department)

Mountfitchet Group; Dubai; On-site; AED 111,600 - 200,880; Full time

Job summary

Mountfitchet Group is hiring an Arabic Charter Sales Executive (Cargo Department) in Dubai. The trainee will be mentored for 6 months to learn the cargo charter process, aircraft types, and sales cycles while building a client base in the aviation sector.

You will target prospects, manage charters from enquiry to completion, and coordinate with operators to ensure smooth dispatch, all while meeting KPIs in a fast-paced environment.

Qualifications

• Experience in client-facing sales roles.
• Excellent written and verbal English and Arabic communication.
• Motivated, proactive, and willing to learn in a fast-paced aviation environment.

Responsibilities

• Build a pipeline of potential customers via research databases, websites, LinkedIn, trade publications, and other sources.
• Proactively reach prospects through outbound calls, emails, virtual meetings, and face-to-face visits; convert leads into customers.
• Maintain relationships with Cargo Operators to access a wide range of aircraft solutions.
• Nurture customer relationships for repeat business and long-term partnerships.
• Work towards and contribute to sales targets and financial objectives.
• Develop knowledge of aircraft types, cargo capabilities, and the chartering process.
• Manage charter bookings from enquiry to completion; handle urgent requests outside hours.

Skills

Client-facing sales

Bilingual English/Arabic

Aviation interest

KPI driven

Job description

Arabic Charter Sales Executive (Cargo Department)

• Full-time

Have you ever thought about who is responsible for flying aid into disaster zones? What about a job where you are responsible for arranging flights for rescue animals? Our Cargo team are pivotal in managing charters ranging from Elephants to Engines, Relief to Rally cars and anything in between.

We are looking for a highly driven individual who has experience working in a client facing sales role to join our fast-paced Cargo Department. If you are target driven and looking for your next opportunity in sales where you can progress your career, then this could be the position for you.

Joining the Cargo Department as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a cargo charter goes off with ease.

• Building a pipeline of potential customers by researching databases, websites, LinkedIn, trade publications, and other relevant sources.
• Proactively targeting prospects through outbound sales calls, emails, virtual meetings, and face-to-face visits, converting leads into ACS customers.
• Building and maintaining relationships with Cargo Operators to ensure access to the widest range of aircraft solutions for our customers.
• Maintaining strong customer relationships to encourage repeat business and long-term partnerships.
• Working towards sales targets and contributing to the achievement of financial objectives.
• Developing an expert understanding of aircraft types, cargo capabilities, and the chartering process.
• Managing charter bookings from initial enquiry through to successful completion.
• Handling inbound requests for urgent charter solutions, including outside normal business hours when required.
• Preparing and presenting bespoke charter quotations with strong commercial awareness.
• Monitoring and overseeing flight departures and charter operations, which may occasionally involve unsociable working hours.

This is a targeted sales role where exceptional customer service is at the heart of everything we do. We provide all the tools, training, and support needed to develop your sales and aviation knowledge; however, experience in delivering outstanding customer service is essential.

The ideal candidate will have:

• Excellent customer service skills and a client-focused approach, with the ability to build strong and lasting relationships.
• Outstanding written and verbal communication skills in English and Arabic (essential)
• A genuine interest in aviation and sales.
• A motivated, ambitious, and proactive attitude, with a willingness to learn and develop within the industry.
• A hardworking and flexible approach; this role is not simply a standard 9-to-6 position.
• The desire to fully immerse themselves in the role and commit to the demands of a fast-paced sales environment.
• Strong organisational skills, with the ability to prioritise workloads and manage multiple tasks effectively.
• Confidence working towards KPIs, sales targets, and performance objectives.
• Previous experience in a client-facing role, customer service, account management, or customer relationship management.
• Strong resilience and the ability to thrive under pressure.
• A valid UAE driving licence.
• A valid passport and the ability to obtain visas for travel within the Middle East and Europe.

COMPANY CULTURE

• Dynamic and fast-growing company
• Balance between independent and team-oriented work
• Welcoming, enjoyable, and interactive working environment.
• Regular seasonal events, team outings, and social activities.
• A culture that encourages personal growth, success, and career progression.

Job Location