Call center representative

Flip retail; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A recruitment agency in Dubai is looking for a Call Center Customer Service Representative. The ideal candidate will have telesales experience, strong consulting and negotiation skills, and the ability to provide excellent customer service. You will be responsible for making outbound calls, handling inquiries, and preparing motor insurance quotations. Immediate availability is required.

Qualifications

• Successful history in telesales or sales.
• Pleasant phone voice and appropriate etiquette.
• Adaptability to innovation and improvement.

Responsibilities

• Make outbound calls to sell insurance policies.
• Handle inbound customer inquiries.
• Prepare and present motor quotations.

Skills

Consulting skills

Negotiation skills

Verbal communication

Written communication

Education

Bachelor's degree from a reputed university

Job description

Call center representative vacancy in Dubai UAE

Call Center Customer Service Representative

We are seeking energetic and self-motivated telesales specialists who will go the extra mile to delight our existing and new customers. The role involves outbound calls as well as handling inbound inquiries on motor insurance products. Strong consulting and negotiation skills are required to succeed in selling policies and delivering compelling service from the initial contact through to policy issuance. You will prepare and present motor quotations, email and follow up, and confidently service and speak with each prospect.

We are looking for career‑oriented individuals with drive and an interest in sales and consulting who will thrive in our environment and progress in the organization, taking on more responsibilities. This is an inbound and outbound telesales role, and prior relevant telesales experience is needed.

Desired Abilities and Experience

• Bachelor's degree from a reputed university
• Verifiable success working in telesales or sales
• Appropriate phone etiquette and pleasant phone voice
• Polished convincing and negotiation abilities
• Exceptional written and verbal English communication abilities
• Adaptability and openness to innovation and improvement

Please note we are looking for somebody who can start immediately and who can provide information about present visa status and availability to join if selected.