Call Center Customer Service Representative

Flip retail; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Flip retail in Dubai seeks a Call Center Customer Service Representative to handle outbound telesales and inbound inquiries for motor insurance products. You will present quotations, email follow-ups, and strive to deliver excellent service from the initial contact to policy delivery.

The ideal candidate has a proven telesales track record, strong English communication skills, and a professional phone presence. Immediate start and visa status considerations will be reviewed.

Qualifications

• Bachelor's degree from a reputed university.
• Verifiable success in telesales or sales.
• Appropriate phone rules and a pleasant phone voice.
• Polished convincing and negotiation abilities.
• Exceptional written and verbal English communication abilities.
• Adaptability and openness to technology and improvement.

Responsibilities

• Make outbound calls and handle inbound inquiries for motor insurance products.
• Prepare and present motor quotations; follow up via email and calls.
• Provide excellent service from first contact through policy issuance.

Skills

Telesales experience

Strong communication

English proficiency

Phone etiquette

Negotiation skills

Education

Bachelor's degree

Job description

Call center representative vacancy in Dubai UAE

Call Center Customer Service Representative

We are searching for energetic as well as self-motivated telesales specialists who will head out of their method to thrill our existing or brand-new customers. Job involves outgoing phone calls as well as servicing inbound inquiries on electric motor insurance policy products. Solid consulting as well as negotiations skills are a needs to in order to achieve success in offering covers to potential customers or existing customers and offer compelling service from the first introductory telephone call all the way to providing the policy. You will be preparing and presenting motor quotations, emailing as well as following up, with confidence servicing and also speaking with each prospect.

We wish to speak with career-orientated individuals with drive as well as interest for sales and consulting, who will certainly prosper in our atmosphere and advance up the organisation, taking on much more obligations. As this is an inbound as well as outgoing telesales function, prior pertinent telesales experience is needed.

Desired Abilities and also Experience:

• Bachelor's degree from a reputed university
• Verifiable success functioning in telesales or sales
• Appropriate phone rules and also pleasant phone voice
• Polished convincing and also settlements abilities
• Exceptional written and also verbal English communication abilities
• Adaptability as well as openness to innovation as well as enhancement

Please note we are looking for somebody that can start immediately and will appreciate your reference on present visa condition and also availability to join, if picked.