Call Center Sales Consultant.

Flip retail; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Flip retail in Dubai seeks a proactive Call Center Representative to convert customer queries into sales over the phone, invite customers to the showroom, and maintain excellent relationships.

You will provide high-quality service in English, work within set KPIs, and collaborate in a team to achieve targets while upholding company standards. The role requires a bachelor's degree and sales experience; immediate start with visa status as needed.

Qualifications

• Bachelor's degree in Administration, Marketing, IT or Business Commerce.
• Experience in sales environments (hospitality, real estate, luxury goods, healthcare, banking, travel & tourism).
• Minimum 3 years of management experience.
• Proficient in IT database management and Excel.

Responsibilities

• Provide a high level of customer service and support in English.
• Capture accurate information from customers for contracts, changes in services and renewals.
• Collaborate in a team to ensure sale is completed and customer satisfaction is achieved.
• Demonstrate product and service knowledge and represent the company with pride.
• Operate within clearly defined KPIs and targets.
• Maintain productive relationships with existing and new customers.

Skills

Sales experience

Management experience

Communication skills

Education

Bachelor's degree in Administration/Marketing/IT/Business Commerce

Tools

Excel

Database management

Job description

Call center representative vacancy in Dubai UAE

We are searching for a passionate Sales Depictive with Telephone call Centre experience to add to producing sales as well as to giving the most effective customer support as per our collection of standards and also standards. You will be accountable to transform consumer queries to sales over the phone, inviting customers to the showroom, as well as keep superb client relationships.

THE OBLIGATIONS

• Supply a high level of customer solution, showing excellent English language skills.
• Make sure a high level of top quality requirements and focus to information are applied throughout, and also the proper info is obtained from the consumer for making use of contracts, modifications in solutions, as well as renewals.
• Work efficiently as component of a group to ensure the sale is completed as well as customer fulfillment is satisfied throughout the transaction.
• Show outstanding services and product expertise, taking pride in the firm you work for and our product or services at all times.
• Job within clearly laid out KPI's and targets.
• Preserving productive relationships with existing and also brand-new customers.

THE REQUIREMENTS

• Bachelor's level holder (Administration, Advertising, IT, Organization Commerce)
• Experienced in sales setting (Friendliness, Realty, High-end Item, Healthcare, Banking, Traveling and Tourism)
• Experienced in Management (Minimum 3 years)
• Skilled in IT data source management and Excel.

THE PROSPECT

• Confident communicator with exceptional conflict resolution capacity.
• Existing Visa Standing: Visit/ Cancelled ONLY and ready for an immediate start.
• Target and also motivation driven, always aiming to accomplish their targets and also surpass them.

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