Call Center Agent - Arabic - 6 Months Contract - Immediate

TASC Outsourcing; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

TASC Outsourcing in Dubai, UAE, is seeking an Arabic-speaking Call Center Agent for a 6-month contract with immediate start. You will handle inquiries via chat, phone, and email, resolve issues, and maintain high service standards.

The role requires Arabic language proficiency, prior contact center experience, and a professional, customer-focused approach. You will work to meet performance metrics and support customers across multiple channels.

Qualifications

• Previous customer service or call center experience is a must.

Responsibilities

• Assist customers with inquiries, complaints, and requests through chat, calls and emails.
• Handle inbound and/or outbound calls in a professional and courteous manner.
• Ensure high-quality service delivery while meeting defined performance metrics.
• Troubleshoot basic technical issues related to the application.

Skills

Arabic language

Customer service

Communication skills

Job description

Call Center Agent - Arabic - 6 Months Contract - Immediate

• Assist customers with inquiries, complaints, and requests through chat, calls and emails.
• Handle inbound and/or outbound calls in a professional and courteous manner.
• Ensure high-quality service delivery while meeting defined performance metrics.
• Troubleshoot basic technical issues related to the application.
• Previous customer service or call center experience is a must.

Seniority level

• Associate

Employment type

• Contract

Industries

• Human Resources Services