Business Operations Specialist (UAE National)

Help AG; Dubai; On-site; AED 134,000 - 223,000; Full time

Benefits offered by this job

Health insurance

Career progression

Employee wellness campaigns

Learning and development opportunities

Inclusive and diverse environment

Open door policy

Job summary

Help AG in Dubai seeks a UAE National to join as a Business Operations Specialist and Office Manager, a dual-role essential to smooth business processes and an organized office environment. You will manage operations, coordinate with departments, and ensure efficient workflows.

The role requires strong administration, vendor liaison, and communication skills, with a proactive, detail-oriented approach. Fluency in English and a professional demeanor are a must for daily interactions.

Qualifications

• Bachelor's degree in business administration, management or related field is required.
• Proven experience in business operations and office management.
• Strong organizational and multitasking abilities.
• Excellent communication and problem-solving skills.
• Reliability and confidentiality in handling sensitive information.

Responsibilities

• Analyze and optimize business processes to improve efficiency.
• Collaborate with departments to ensure seamless workflow and communication.
• Manage office space, layout, supplies, and equipment.
• Oversee daily office operations, maintenance and vendor coordination.
• Handle visitor management and smooth arrival-to-departure experience.
• Support administrative tasks including scheduling, filing and reporting.
• Assist with financial tasks like petty cash and expense tracking.
• Negotiate and renew corporate contracts with service providers.

Skills

Office management

Business operations

Analytical skills

Organizational skills

Communication skills

Confidentiality

Team player

English proficiency

Education

Bachelor's degree in business administration/management or related field

Tools

Microsoft Office Suite

Job description

Help AG is looking for a talented and enthusiastic UAE National to join us a Business Operations Specialist who will play a crucial role in ensuring the smooth operation of our business processes and office environment. This dual-role position along with Office Manager requires a versatile professional who can manage business operations efficiently while maintaining a well-organized and productive office space.

Responsibilities

• Business Operations
  • Analyze and optimize business processes to improve efficiency and productivity.
  • Collaborate with various departments to ensure seamless workflow and communication.
• Office Management
  • Manage office space and layout to ensure a functional and pleasant work environment.
  • Manage administrative tasks such as filing, data entry, and correspondence.
  • Oversee daily office operations, including maintenance, supplies, and equipment.
  • Order and arrange refreshments and catering for visits and meetings.
  • Keep control of supplies, stationery and equipment for office and replenish in time.
  • Coordinate with vendors and service providers for office-related needs.
  • Coordinate improvements and repair as required by coordinating internal and external teams.
  • Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal.
• Visitor Management
  • Take ownership of customer visits from A-Z and ensure a smooth experience from arrival till Departure; coordinate with internal and external parties as required.
  • Greetings and guidance of visitors to our office.
  • Ensure presentability of the office, facilities, and team.
  • Remain available and attentive throughout the entire visit.
• Administrative Support
  • Research information as required; collect and analyze information; create reports.
  • Arrange for employee office supplies, business cards, mobile phones as required.
  • Manage employee enrollment in corporate (group) systems for access.
  • Maintain appointment schedule, planning and scheduling meetings, conferences, teleconferences for executive management.
  • Provide reference by developing and utilizing filing systems, recording meeting discussions.
  • Assist with basic financial tasks, including petty cash management and expense tracking.
  • Overseeing and agreeing corporate contracts with service providers including security, parking, cleaning, catering, etc. and review / negotiation / renewal.
  • Vendor Management / Maintaining the site / Contacts.

Qualifications & Skills

• Emirati candidates with family book will be preferred for this role.
• Bachelor's degree in business administration, management, or a related field.
• Proven experience in business operations and office management.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Open-minded, friendly, welcoming, and helpful attitude.
• Very good and clear English.
• Good Communication Skills for business requirements.
• Reliability and strict confidentiality.
• Flexible work approach, based on the job requirements.
• Well-organized work style, highest accuracy.
• Team player with high level of dedication.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Open door policy.

About Us

Help AG present in the Middle East since 2004, was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.