Job Purpose
The Business Development Manager at Boundless is responsible for driving growth by identifying and securing new business opportunities while maintaining strong relationships with existing clients. Leveraging extensive experience in the recruitment industry, the BDM will expand the client portfolio, and ensure the delivery of exceptional recruitment services aligned with Boundless's values and strategic goals.
Key Responsibilities
Client Acquisition and Portfolio Expansion
- Identify and pursue new business opportunities to expand Boundless's client base, targeting key industries and sectors.
- Build strong, long-term relationships with clients, understanding their hiring needs and providing customized recruitment solutions.
- Conduct market research to identify trends, prospective clients, and competitive positioning within the recruitment industry.
Revenue Growth and Sales
- Achieve and exceed revenue targets by developing and executing effective sales strategies.
- Prepare and deliver compelling proposals, presentations, and contracts to potential clients.
- Negotiate terms, pricing, and contracts to align with client requirements while optimizing profitability.
- Maintain and update a pipeline of opportunities, ensuring accurate forecasting and reporting.
Strategic Market Development
- Analyze market trends and competitor activities to identify new opportunities for Boundless's services.
- Collaborate with internal teams to align business development strategies with agency objectives.
- Proactively contribute to strategic planning, offering insights into emerging industries and opportunities.
Collaboration and Service Excellence
- Work closely with the recruitment team to ensure client requirements are met with precision and timeliness.
- Act as the primary point of contact for client escalations, providing resolution and maintaining satisfaction.
- Provide feedback to improve service delivery, recruitment processes, and overall client experience.
Networking and Branding
- Represent Boundless at industry events, networking forums, and client meetings to enhance brand visibility.
- Develop partnerships with key stakeholders and leverage networks to generate leads and referrals.
- Promote Boundless through marketing initiatives, workshops, and thought leadership activities.
Key Performance Indicators (KPIs)