Business Development Manager | Recruitment Industry

Boundless; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Boundless, a Dubai-based recruitment firm, is seeking a Business Development Manager to identify growth opportunities, secure new clients, and maintain strong relationships with existing customers.

With 5+ years in recruitment, you will drive revenue, negotiate contracts, and contribute to Boundless’s strategic goals while collaborating with recruitment teams for service excellence.

Qualifications

• Bachelor’s degree in Business Administration, Sales, or related field.
• Minimum of 5 years of experience in business development within the recruitment industry.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of recruitment services, client needs, and industry trends.
• Demonstrated expertise in building and maintaining client relationships.

Responsibilities

• Identify and pursue new business opportunities to expand Boundless’s client base, targeting key industries and sectors.
• Build strong, long‑term relationships with clients, understanding their hiring needs and providing customized recruitment solutions.
• Conduct market research to identify trends, prospective clients, and competitive positioning within the recruitment industry.
• Achieve and exceed revenue targets by developing and executing effective sales strategies.
• Prepare and deliver compelling proposals, presentations, and contracts to potential clients.
• Negotiate terms, pricing, and contracts to align with client requirements while optimizing profitability.
• Maintain and update a pipeline of opportunities, ensuring accurate forecasting and reporting.
• Collaborate with internal teams to align business development strategies with agency objectives.
• Provide feedback to improve service delivery, recruitment processes, and overall client experience.

Skills

Communication

Sales

Negotiation

Strategic Thinking

Networking

Collaboration

Technology

Education

Bachelor’s degree in Business Administration, Sales, or a related field

Tools

CRM software

Recruitment software

Microsoft Office

Job description

The Business Development Manager at Boundless is responsible for driving growth by identifying and securing new business opportunities while maintaining strong relationships with existing clients. Leveraging extensive experience in the recruitment industry, the BDM will expand the client portfolio, and ensure the delivery of exceptional recruitment services aligned with Boundless’s values and strategic goals.

Key Responsibilities

Client Acquisition and Portfolio Expansion

• Identify and pursue new business opportunities to expand Boundless’s client base, targeting key industries and sectors.
• Build strong, long‑term relationships with clients, understanding their hiring needs and providing customized recruitment solutions.
• Conduct market research to identify trends, prospective clients, and competitive positioning within the recruitment industry.

Revenue Growth and Sales

• Achieve and exceed revenue targets by developing and executing effective sales strategies.
• Prepare and deliver compelling proposals, presentations, and contracts to potential clients.
• Negotiate terms, pricing, and contracts to align with client requirements while optimizing profitability.
• Maintain and update a pipeline of opportunities, ensuring accurate forecasting and reporting.

Strategic Market Development

• Analyze market trends and competitor activities to identify new opportunities for Boundless’s services.
• Collaborate with internal teams to align business development strategies with agency objectives.
• Proactively contribute to strategic planning, offering insights into emerging industries and opportunities.

Collaboration and Service Excellence

• Work closely with the recruitment team to ensure client requirements are met with precision and timeliness.
• Act as the primary point of contact for client escalations, providing resolution and maintaining satisfaction.
• Provide feedback to improve service delivery, recruitment processes, and overall client experience.

Networking and Branding

• Represent Boundless at industry events, networking forums, and client meetings to enhance brand visibility.
• Develop partnerships with key stakeholders and leverage networks to generate leads and referrals.
• Promote Boundless through marketing initiatives, workshops, and thought leadership activities.

Key Performance Indicators (KPIs)

• Growth in new client acquisitions and revenue generation.
• Retention and satisfaction levels of existing clients.
• Conversion rate of leads to successful contracts.
• Achievement of quarterly and annual business development targets.
• Contribution to Boundless’s market positioning and reputation.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Sales, or a related field.
• Minimum of 5 years of experience in business development within the recruitment industry.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of recruitment services, client needs, and industry trends.
• Demonstrated expertise in building and maintaining client relationships.

Skills and Competencies

• Communication: Exceptional verbal and written communication and presentation skills.
• Sales and Negotiation: Strong ability to close deals and secure long‑term contracts.
• Strategic Thinking: Analytical skills to identify opportunities and design effective strategies.
• Networking: Proficiency in leveraging professional networks to generate leads and opportunities.
• Collaboration: Ability to work closely with recruitment teams to ensure seamless service delivery.
• Technology: Proficiency in CRM tools, recruitment software, and Microsoft Office Suite.

Additional Requirements

• Availability to travel for client meetings, events, and conferences.
• Established network within the recruitment and staffing industry is an advantage.