Business Development Manager - Adobe/ServiceNow

EPAM Systems; Dubai; Hybrid; AED 391,000 - 670,000; Full time

Benefits offered by this job

End of service gratuity

Private healthcare

Employee assistance program

Wellness program

Annual air travel allowance for expats

Regular performance reviews

Travel medical and accident insurance

Referral bonuses

Learning and development opportunities

Job summary

EPAM Systems in Dubai seeks a Business Development Manager to drive growth for Adobe Experience Cloud and ServiceNow solutions across the UAE and Middle East. You will develop strategic partnerships, expand enterprise relationships and lead regional go-to-market efforts to accelerate digital transformation initiatives.

The role requires strong end-to-end sales experience, excellent communication and the ability to work in a hybrid Dubai environment with cross-functional teams.

Qualifications

• Strong knowledge of Adobe Experience Cloud and ServiceNow platforms.
• Proven track record in enterprise account acquisition within the Middle East.
• Experience managing full end-to-end sales cycles including solution design and negotiation.

Responsibilities

• Drive new client acquisition focused on Adobe Experience Cloud and ServiceNow services across the UAE and Middle East.
• Hunt for greenfield opportunities while expanding relationships with enterprise organisations.
• Build and maintain strategic partnerships with Adobe, ServiceNow and regional ecosystems.
• Collaborate with EPAM and vendor solution teams to develop proposals and market strategies.
• Manage the full sales cycle including discovery, alignment and negotiations.
• Support marketing initiatives and alliance-driven campaigns to strengthen EPAM’s positioning.
• Represent EPAM at industry events and vendor partner summits to promote thought leadership.
• Maintain accurate sales pipeline information, forecasts and progress against growth objectives.

Skills

Adobe Experience Cloud

ServiceNow

Enterprise account acquisition

End-to-end sales cycles

Relationship building

Education

Bachelor’s degree in business, marketing or related discipline

Tools

CRM tools

Job description

We're looking for a Business Development Manager to join our hybrid team in Dubai. In this role, you will drive growth in Adobe Experience Cloud and ServiceNow solutions across the UAE and Middle East region. You will focus on generating new business, developing strategic partnerships with Adobe and ServiceNow, and expanding EPAM’s presence in enterprise accounts. This is an opportunity to influence large-scale digital transformation initiatives for market-leading organisations and deliver impactful technology solutions.

Responsibilities

• Drive new client acquisition focused on Adobe Experience Cloud and ServiceNow services across the UAE and Middle East
• Hunt for greenfield opportunities while expanding relationships within enterprise organisations through consultative engagement
• Build and maintain strategic partnerships with Adobe, ServiceNow and their regional ecosystems to create joint go-to-market opportunities
• Collaborate with EPAM and vendor solution teams to develop proposals, RFP responses and market strategies
• Manage the entire sales cycle including discovery sessions, solution alignment and commercial negotiations with legal and delivery support
• Support marketing initiatives and alliance-driven campaigns to strengthen EPAM’s positioning within Adobe and ServiceNow ecosystems
• Represent EPAM at industry events and vendor partner summits to promote thought leadership and regional visibility
• Maintain accurate sales pipeline information, forecasts and track progress against growth objectives

Requirements

• Minimum 7 years of experience in technology or business development with a strong track record in enterprise account acquisition
• Solid understanding of Adobe Experience Cloud products and ServiceNow platforms
• Established relationships with Adobe and/or ServiceNow sales and alliance teams across the Middle East
• Bachelor’s degree in business, marketing or a related discipline
• Experience managing full end-to-end sales cycles including solution design coordination and contract negotiation
• Excellent communication and presentation skills with strong relationship-building capabilities in English
• Ability to work independently and manage multiple stakeholders in a fast-paced environment
• Knowledge of digital transformation initiatives, workflow automation and customer experience platforms

Nice to have

• Previous experience within Adobe or ServiceNow partner ecosystems
• Awareness of cloud platforms, enterprise application integration and CRM tools
• Arabic language proficiency

We offer

• End of service gratuity
• Private healthcare and life insurance
• Employee assistance program
• Wellness program
• Annual air travel allowance for expatriates
• Regular performance feedback and salary reviews
• Global travel medical and accident insurance
• Referral bonuses
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses