Business Development Manager

Crane Worldwide Logistics LLC; Dubai; On-site; AED 180,000 - 320,000; Full time

Job summary

Crane Worldwide Logistics LLC in Dubai seeks a dynamic Business Development Manager to drive revenue growth in the logistics sector. You will lead strategic client acquisition, conduct in-person meetings, and present tailored freight solutions across air, ocean, and contract logistics, while collaborating with product, operations and finance teams.

The role requires 10+ years in logistics commercial positions, strong negotiation skills, and willingness to travel within the territory to develop

Qualifications

• Bachelor level education and/or commensurate experience.
• Minimum of 10 years relevant experience in progressive commercial positions within the logistics service provider/3PL industry.
• Developed knowledge of Airfreight, Ocean Freight, Contract Logistics and Transportation.
• Proven record of growing business and starting new accounts.
• High level negotiation experience in complex solutions settings.

Responsibilities

• Identify, scope, and qualify new business opportunities within the assigned territory that align with the company’s service offerings.
• Retain and grow revenue from existing clients through deep selling, cross-selling, and value-added service offerings.
• Conduct face-to-face meetings with prospective and current customers to understand their logistics needs and present tailored solutions.
• Prepare and deliver compelling proposals and presentations that meet client objectives.
• Build and maintain long-term, trust-based relationships with clients, acting as their primary point of contact.
• Collaborate with internal teams—product, operations, and finance to ensure smooth implementation and service delivery.
• Analyze market trends, customer feedback, and competitor activities to identify new business opportunities and maintain a competitive edge.
• Achieve monthly, quarterly and annual sales targets related to customer acquisition, volume growth, revenue and gross profit.
• Ensure timely and accurate documentation of all sales activities in the CRM system and adherence to sales processes and organizational policies.
• Development and ownership of BD strategy and execution to achieve growth targets.
• Follow up and development of leads for major new business opportunities.
• Maintain and develop overseas partner relationships, including pipeline development, sales lead creation and focused activities, including regular travel to develop and review business.
• Management of volume and profitability development across all product groups.
• Gathering and distribution of relevant Market Intelligence to key stakeholders.
• Regular review of market sector strategy, new business opportunities and value creation.
• To structure, focus and develop business wins into key accounts in line with CWW objectives.

Skills

Negotiation

Presentation

Interpersonal

Self-motivated

Travel

Education

Bachelor level education

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Job Description:We are seeking a dynamic and results-driven Business Development Manager to drive revenue growth and customer acquisition in the defined territory. The ideal candidate will have a strong background in logistics sales and a proven ability to develop and maintain long-term client relationships.

Key Responsibilities:

• Identify, scope, and qualify new business opportunities within the assigned territory that align with the company’s service offerings.
• Retain and grow revenue from existing clients through deep selling, cross-selling, and value-added service offerings.
• Conduct face-to-face meetings with prospective and current customers to understand their logistics needs and present tailored solutions.
• Prepare and deliver compelling proposals and presentations that meet client objectives.
• Build and maintain long-term, trust-based relationships with clients, acting as their primary point of contact.
• Collaborate with internal teams—product, operations, and finance to ensure smooth implementation and service delivery.
• Analyze market trends, customer feedback, and competitor activities to identify new business opportunities and maintain a competitive edge.
• Achieve monthly, quarterly and annual sales targets related to customer acquisition, volume growth, revenue and gross profit.
• Ensure timely and accurate documentation of all sales activities in the CRM system and adherence to sales processes and organizational policies.
• Development and ownership of BD strategy and execution to achieve growth targets.
• Follow up and development of leads for major new business opportunities.
• Maintain and develop overseas partner relationships, including pipeline development, sales lead creation and focused activities, including regular travel to develop and review business.
• Management of volume and profitability development across all product groups.
• Gathering and distribution of relevant Market Intelligence to key stakeholders.
• Regular review of market sector strategy, new business opportunities and value creation.
• To structure, focus and develop business wins into key accounts in line with CWW objectives.

Candidate Requirements:

• Prior experience in sales or business development within the logistics, freight forwarding or supply chain industry.
• Strong negotiation, presentation and interpersonal skills.
• Self-motivated with a target-driven approach and ability to work independently.
• Willingness to travel within the assigned territory for client meetings and business development activities.

EDUCATION AND EXPERIENCE

• Bachelor level education and/or commensurate experience.
• Minimum of 10 years relevant experience in progressive commercial positions within the logistics service provider/3PL industry.
• Developed knowledge of Airfreight, Ocean Freight, Contract Logistics and Transportation.
• Proven record of growing business and starting new accounts.
• High level negotiation experience in complex solutions settings.

OTHER SKILLS AND ABILITIES

• A self-starter, who enjoys a broad remit of activities
• A hands-on pragmatic highly service orientated mindset
• High impact tenacious and detail oriented
• Highly developed interpersonal communication skills
• A natural relationship builder

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.

Qualifications

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Functional Expert

Considered a thought leader on a subject

Motivations

Preferred

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization