Business Development Manager – Shipping Division

FGi Solutions, LLC; Dubai; On-site; AED 279,000 - 390,600; Full time

Job summary

FGi Solutions, LLC is seeking a highly skilled Business Development Manager for its Shipping Division in Dubai. This pivotal role involves overseeing sales and operations management, driving growth, and ensuring operational excellence. The ideal candidate will develop and execute strategies to enhance brand presence while building strong client relationships.

A bachelor's degree and 5+ years of experience in logistics and business development are essential, along with a strong understanding of supply chain processes.

Qualifications

• Minimum of 5 years of experience in business development or sales, preferably within the shipping or logistics industry.
• Strong understanding of shipping operations, supply chain processes, and market trends.
• Proven track record of achieving sales targets and driving revenue growth.

Responsibilities

• Build and maintain a robust sales pipeline to meet and exceed annual revenue and growth targets.
• Plan and implement supply chain optimization projects, including warehouse slotting and route planning.
• Provide expert advice and strategic direction to management, ensuring alignment with company goals.

Skills

Sales development

Negotiation

Market research

Customer relationship management

Supply chain optimization

Leadership

Education

Bachelor’s degree in Business, Logistics, Supply Chain Management or a related field

MBA (preferred)

Tools

ERP systems

CRM tools

Microsoft Office Suite

Job description

Overview

We are seeking a highly skilled and motivated Business Development Manager to lead and grow our Shipping Division. This role is pivotal in overseeing both sales and operations management within the division and supporting the procurement and supply chain operations. The ideal candidate will be responsible for driving sales growth, implementing cost‑saving strategies, and ensuring operational excellence while building strong client relationships. This position also serves as a strategic advisor to the management team, contributing to the achievement of company goals.

Key Responsibilities

Sales and Business Development

• Build and maintain a robust sales pipeline to meet and exceed annual revenue and growth targets.
• Identify and pursue new business opportunities through market research and by monitoring procurement awardees, particularly in the humanitarian and non‑commercial sectors.
• Develop and execute marketing and communication strategies to enhance the company’s brand within the logistics and supply chain sector.
• Leverage existing client relationships to expand the company’s logistics and shipping opportunities across all regions.
• Cultivate and maintain long‑term customer relationships by understanding their needs, building trust, and ensuring satisfaction.
• Create an annual sales plan with actionable steps to achieve goals, empowering the sales team to execute strategies effectively.

Operations and Supply Chain Management

• Plan and implement supply chain optimization projects, including warehouse slotting and route planning.
• Identify cost‑effective shipping modes and schedules while building relationships with carriers to achieve savings.
• Establish and enforce project‑specific requirements and standards, such as packaging, procurement, and delivery protocols.
• Evaluate vendor operations, including freight forwarders, to ensure compliance with quality standards and foster strong partnerships.
• Prepare and verify all outgoing shipping documentation to ensure accuracy before sharing with customers.
• Oversee contract award and order confirmation processes, conducting handover briefings with the operations team to establish delivery best practices.

Leadership and Advisory Role

• Provide expert advice and strategic direction to management, ensuring alignment with company goals.
• Actively participate in the recruitment and training of high‑performing employees to support division growth and performance.
• Routinely report on division performance, providing analysis and recommending corrective measures when necessary.
• Promote and uphold the company’s core values of integrity, responsibility, and respect in all interactions and processes.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
• Minimum of 5 years of experience in business development or sales, preferably within the shipping or logistics industry.
• Africa last‑mile logistics experience, and experience in development aid and defense industries is preferred.
• Strong understanding of shipping operations, supply chain processes, and market trends.
• Proven track record of achieving sales targets and driving revenue growth.
• Excellent interpersonal, negotiation, and communication skills.
• Proficiency in ERP systems and CRM tools, as well as Microsoft Office Suite.

Key Attributes

• Strategic thinker with a proactive approach to problem-solving.
• Strong leadership and decision‑making skills.
• Ability to work collaboratively with cross‑functional teams.
• High adaptability to dynamic market conditions and customer needs.