Business Development Manager

Emirates Islamic; Dubai; On-site; AED 250,000 - 500,000; Full time

Job summary

Emirates Islamic in Dubai seeks a high-impact Sales Leader to drive Personal Finance sales, revenue, and portfolio growth while leading a motivated sales team. You will develop customer acquisition strategies and monitor pipelines, ensuring compliant, high-quality customer experiences.

The role requires collaboration with Credit, Risk, Compliance, and Operations, with a strong emphasis on KYC/AML adherence and market-driven growth strategies.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• CFA, CWM, or equivalent wealth management certification preferred.
• Ongoing professional development in regulatory and digital banking trends.

Responsibilities

• Sales & Business Growth: Drive Personal Finance sales, revenue, and disbursement targets.
• Team Leadership & Performance: Lead, coach, and motivate the sales team to achieve targets.
• Sales Quality, Risk & Compliance: Ensure high-quality applications and adherence to KYC/AML and regulatory requirements.
• Market & Customer Development: Monitor market trends and identify opportunities to increase Personal Finance market penetration.

Skills

Leadership

Sales strategy

Customer acquisition

Client relationship mgmt

Education

Bachelor's degree in Finance/Business or related field

Job description

Job Description:

Key Responsibilities

• Drive Personal Finance sales, revenue, and portfolio growth in line with agreed business targets.
• Lead, coach, and motivate the sales team to consistently achieve individual and team performance objectives.
• Develop customer acquisition strategies and identify new business opportunities across target customer segments.
• Monitor sales pipelines, conversion rates, productivity, and overall team performance.
• Build and maintain strong customer relationships to support retention, referrals, and repeat business.
• Work closely with Credit, Risk, Compliance, and Operations to ensure efficient processing and a positive customer experience.
• Ensure all sales activities comply with applicable KYC, AML, regulatory, credit, and internal policy requirements.
• Monitor market trends, competitor activity, and customer needs to identify opportunities for business growth.
• Maintain high standards of sales quality, customer experience, and responsible banking practices.

Responsibilities

1. Sales & Business Growth

• Drive Personal Finance sales, revenue, and disbursement targets.
• Build a strong acquisition pipeline and expand the customer portfolio.
• Identify new business channels and cross-sell opportunities.

2. Team Leadership & Performance

• Lead, coach, and motivate the sales team to achieve individual and team targets.
• Monitor productivity, pipeline, conversion, and sales performance.
• Address performance gaps and build a strong sales culture.

3. Sales Quality, Risk & Compliance

• Ensure high-quality applications and adherence to credit criteria.
• Maintain compliance with KYC, AML, regulatory, and internal policies.
• Work with Credit, Risk, Compliance, and Operations to resolve cases and improve turnaround times.

4. Market & Customer Development

• Monitor market trends, competitor offerings, pricing, and customer needs.
• Identify opportunities to increase Personal Finance market penetration.
• Maintain strong customer relationships and ensure a high-quality customer experience.

Qualifications

• Bachelors degree in Finance, Business Administration, or related field
• CFA, CWM, or equivalent wealth management certification preferred
• Ongoing professional development in regulatory and digital banking trends

Requirements: