Business Development Executive - Freight

Zajel_official; Dubai; On-site; AED 134,000 - 268,000; Full time

Job summary

Zajel is seeking a Business Development Executive in Freight Forwarding to serve as the main liaison between the company and its clients. You will answer queries, advise, and introduce new products while building and maintaining a robust sales pipeline.

The role involves developing strategies with the Sales Director, targeting new and existing clients, coordinating proposals, and delivering high-quality service through product knowledge and effective planning.

Qualifications

• Bachelor’s degree or equivalent or High School with more than 3 years’ experience.
• Experience in service industry and logistics is preferred.

Responsibilities

• Generates, maintains and monitors a robust sales pipeline to generate new business and report to senior management.
• Attends forecast meetings and assists in developing sales strategy.
• Builds and promotes strong client relationships by understanding their needs and logging feedback.
• Prepares timely MIS statements and reports as required.
• Ensures policies and procedures are followed and contributes to continuous improvement.
• Maintains knowledge of Zajel’s products and services to drive sales objectives.

Education

Bachelor’s degree or equivalent or High School with more than 3 years’ experience

Job description

Job Description:

Position Summary

The Business Development Executive – Freight Forwarding is responsible for acting as the key point of contact between an organization and its clients: answering queries, offering advice, and introducing new products.

Achievement of Sales Target

• Generates, maintains and monitors a robust sales pipeline for generation of new business by building and optimizing sustainable and profitable relationships with potential clients and accurately reports the same to senior management
• Achieves sales objectives with respect to value, product, and service mix etc.
• Coordinates and sends proposals and tender submission
• Identifies key decision makers, leverages opportunities to promote and sell company products and services
• Works in coordination with the Sales Director to devise strategies to generate optimal repeat business from existing clients
• Works in coordination with the Sales Director to devise strategies to cross sell and up sell to existing clients
• Maintains a keen knowledge of the portfolio of products and services offered by Zajel and developing and implementing sales strategies for each of these to achieve the desired business objectives
• Creates and executes effective direct and indirect sales strategies to ensure customer knowledge and communication as well as expand ZAJEL’s customer reach

Planning and Forecasting

• Provides inputs for medium term planning to the company’s top management
• Attends forecast meetings and provides inputs and assistance as required
• Responsible for assisting the Sales Director in the development of the sales strategy
• Interacts with other business units (project and development teams, research and development, marketing) to plan, negotiate and interpret information on ZAJEL’s products and services

Client Management

• Build and promote strong, continuing customer relationships by partnering with them and understanding their needs
• Manage client relations by soliciting and logging client feedback
• Support in the process of integrating and on-boarding clients/sellers

MIS and Reports

• Prepare timely and accurate MIS statements and reports as required

Policies, Systems, and Procedures

• Provides feedback regularly on the effectiveness and soundness of policies and procedures.
• Ensures that policies and processes fulfil all procedural/legislative requirements while delivering a quality, cost-effective service.
• Understand and embrace the corporate information security framework and perform duties according to the policy, procedures, standards, and guidelines.

Quality Management and Continuous Improvement

• Ensures compliance with all relevant quality management procedures and controls to guarantee compliance and delivery of high-quality service.
• Stimulates and contributes to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices, improvement of business processes, cost reduction and productivity improvement.

Academic/ Vocational Qualifications

• Bachelor’s degree or equivalent or High School with more than 3 years’ experience

Work Experience

• Although this area of work is open to all graduates, the following subjects may improve your chances: - experience in service industry and logistics
• Can be fresher though candidate with prior service industry and logistics experience will be preferred