Brand Host National

Al Ghurair Investment LLC; Dubai; On-site; AED 45,000 - 67,000; Full time

Job summary

Al Ghurair Investment LLC in Dubai invites applications for a Guest Welcome and Hosting role. You will greet guests in Arabic or English, guide them to the right consultant, and maintain a welcoming showroom environment.

You will log walk-ins, book test drives, assist at handovers, and support events with guest feedback collection. Training is provided, with UAE national preference and basic computer skills required.

Qualifications

• UAE National with a valid Emirati passport and Family Book.
• High school certificate minimum; diploma or degree holders are welcome.
• No prior work experience required; full training provided.
• Fluent Arabic and good English conversational skills.
• Basic computer skills: email, Microsoft Office and data entry.

Responsibilities

• Greet guests in Arabic or English on arrival and identify their purpose.
• Introduce the brand story, model range and key features for guests.
• Represent the showroom with professional grooming, language and conduct.
• Keep reception, lounge and display areas tidy and guest-ready.
• Log walk-ins in CRM/visitor register and book test drive appointments.
• Assist at vehicle handovers to make the delivery feel special.
• Support events, VIP previews and collect guest feedback.

Skills

Arabic

English

Guest relations

Communication

Education

High school diploma

Diploma or degree welcomed

Tools

Microsoft Office

Email

CRM

Job description

Guest welcome and hosting

• Greet every guest within moments of arrival, in Arabic or English as they prefer.

• Find out the purpose of the visit and introduce the guest to the right sales or service consultant.

• Look after guests while they wait: seating, refreshments and regular updates on waiting time.

• Give extra care to VIP guests, families and guests of determination.

Brand experience

• Introduce the brand story, model range and key features at a basic level.

• Guide guests around the display cars and the showroom's digital tools and configurators.

• Represent the brand in grooming, language and conduct at all times.

Showroom standards

• Keep the reception, lounge and display areas tidy and guest-ready throughout the shift.

• Check that brochures, price lists and display materials are stocked and up to date.

• Report any facility or display car issue to the Showroom Manager straight away.

Support to sales and service

• Log every walk-in guest and their contact details in the CRM or visitor register.

• Book and confirm test drive and consultation appointments.

• Answer and direct incoming calls and enquiries.

• Assist at vehicle handovers so each delivery feels like an occasion.

Events and feedback

• Support model launches, VIP previews and off-site activations.

• Collect guest feedback and pass it to the Showroom Manager.

• Handle simple concerns politely and elevate complaints quickly.

Desired Candidate Profile

• UAE National with a valid Emirati passport and Family Book.

• High school certificate as a minimum. Diploma or degree holders are also welcome.

• No prior work experience needed. Full training is provided.

• Fluent spoken Arabic and good conversational English.

• Basic computer skills: email, Microsoft Office and data entry.