Bilingual Customer Service Agent (Arabic/English) — UAE

STAR Services

Abu Dhabi

On-site

AED 50,000 - 61,000

Full time

14 days+
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Job summary

STAR Services is seeking a Customer Service Agent to join on-site in Abu Dhabi, UAE. The role involves handling inquiries and complaints with a focus on service excellence, working in a fast-paced environment with rotational shifts.

Fluent Arabic and English are required, with Hindi/Urdu as an advantage. Prior customer service experience and basic CRM skills are preferred to support logistics, delivery, and e-commerce operations.

Qualifications

  • Fluent Arabic & English required.
  • Hindi/Urdu is an advantage.
  • Customer service/call center experience preferred.
  • Experience in logistics, delivery, mobility, or e-commerce is an advantage.
  • Good communication, complaint-handling, and problem-solving skills.
  • Basic computer/CRM skills.

Skills

Bilingual Arabic-English
Communication skills
CRM skills
Customer service
Hindi/Urdu (advantage)

Tools

CRM software

Job description

STAR Services is seeking a Customer Service Agent to join on-site in Abu Dhabi, UAE. The role involves handling inquiries and complaints with a focus on service excellence, working in a fast-paced environment with rotational shifts.

Fluent Arabic and English are required, with Hindi/Urdu as an advantage. Prior customer service experience and basic CRM skills are preferred to support logistics, delivery, and e-commerce operations.

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