Bilingual Customer Service Advisor - Arabic & English

Talkpush; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Concentrix in Dubai is seeking a Customer Service Representative to engage with customers for top brands across industries. This on-site role offers training, development, and a clear path to growth within a global organization.

The ideal candidate is fluent in Arabic and English, holds a bachelor’s or diploma, and is proactive, customer-focused, and able to work rotating and weekend shifts. Join a diverse, fast-paced team and build a rewarding career.

Qualifications

• Bachelor's degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Willing to work rotating and weekend shifts.

Responsibilities

• Review customer requests and expectations and respond to them according to their needs and situations.
• Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
• Develop your tech skills and learn how to use software solutions that improve people’s lives.
• Champion better brand experiences for our customers and clients.

Skills

Bilingual in Arabic & English

Education

Bachelor's degree or diploma in any related field

Job description

Concentrix in Dubai is seeking a Customer Service Representative to engage with customers for top brands across industries. This on-site role offers training, development, and a clear path to growth within a global organization.

The ideal candidate is fluent in Arabic and English, holds a bachelor’s or diploma, and is proactive, customer-focused, and able to work rotating and weekend shifts. Join a diverse, fast-paced team and build a rewarding career.