Bilingual Customer Advisor — Arabic & English

Talkpush; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Concentrix is seeking a Customer Service Representative (on-site) to engage with customers from various industries and deliver excellent service across channels. You will handle requests and resolve routine issues by phone, email, chat, or social media as required.

The ideal candidate holds a Bachelor's degree or diploma, is bilingual in Arabic and English, and can work rotating and weekend shifts. A proactive, learner mindset in a diverse workplace is highly valued.

Qualifications

• Bachelor's degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Willingness to work rotating and weekend shifts.

Responsibilities

• Review customer requests and respond according to needs.
• Provide customer service support and resolve routine problems via phone, email, chat or social media.
• Develop tech skills and learn software solutions to improve lives.
• Champion better brand experiences for customers and clients.

Skills

Bilingual in Arabic & English

Bachelor's degree or diploma

Proactive, self-motivated

Rotating shifts & weekends

Education

Bachelor's degree or diploma in any related field

Job description

Concentrix is seeking a Customer Service Representative (on-site) to engage with customers from various industries and deliver excellent service across channels. You will handle requests and resolve routine issues by phone, email, chat, or social media as required.

The ideal candidate holds a Bachelor's degree or diploma, is bilingual in Arabic and English, and can work rotating and weekend shifts. A proactive, learner mindset in a diverse workplace is highly valued.