Bilingual Customer Advisor (Arabic/English) – Onsite

Concentrix; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Concentrix is hiring a Customer Service Advisor in Abu Dhabi for Arabic and English speakers. You will engage customers from top brands across various sectors, providing timely support via phone, email, chat, and social media. The role offers on-site work with comprehensive training and development opportunities.

Ideal candidates hold a bachelor’s or diploma, are bilingual, proactive, and motivated to exceed expectations. Weekend shifts and rotating schedules are required.

Qualifications

• Bachelor’s degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self-motivated, and solution-oriented.
• Able to work rotating and weekend shifts.
• Strong natural talent to help others and exceed customer expectations.

Responsibilities

• Review customer requests and expectations and respond accordingly.
• Provide support and resolve routine problems regarding our client’s product or services, interfacing via phone, email, chat, or social media as required.
• Develop technical skills and learn software solutions that improve people’s lives.
• Champion best brand experiences for our customers and clients.

Skills

Bilingual Arabic-English

Education

Bachelor’s degree or diploma

Job description

Concentrix is hiring a Customer Service Advisor in Abu Dhabi for Arabic and English speakers. You will engage customers from top brands across various sectors, providing timely support via phone, email, chat, and social media. The role offers on-site work with comprehensive training and development opportunities.

Ideal candidates hold a bachelor’s or diploma, are bilingual, proactive, and motivated to exceed expectations. Weekend shifts and rotating schedules are required.