Bilingual Customer Experience Advisor (Arabic/English)

Talkpush; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Job summary

Concentrix is seeking Arabic and English-speaking Customer Service Representatives (on-site) in the United Arab Emirates. You will handle customer requests, provide multi-channel support (phone, email, chat, social media) for luxury retail, finance, real estate, fashion, healthcare, and more.

We offer training, cutting-edge tools, and opportunities for growth, with many internal promotions. Join a diverse team of game-changers and contribute to a great customer experience.

Qualifications

• Bachelor's degree or diploma in any related field
• Proficient or bilingual in Arabic and English
• Willing to work rotating and weekend shifts

Responsibilities

• Review customer requests and respond to them according to their needs and situations
• Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements
• Develop your tech skills and learn how to use software solutions that improve people’s lives
• Champion better brand experiences for our customers and clients

Skills

Bilingual: Arabic & English

Proactive

Self-motivated

Solution-oriented

Education

Bachelor's degree or diploma in any related field

Job description

Concentrix is seeking Arabic and English-speaking Customer Service Representatives (on-site) in the United Arab Emirates. You will handle customer requests, provide multi-channel support (phone, email, chat, social media) for luxury retail, finance, real estate, fashion, healthcare, and more.

We offer training, cutting-edge tools, and opportunities for growth, with many internal promotions. Join a diverse team of game-changers and contribute to a great customer experience.