Bilingual Client Relations Manager – Uzbek & Russian

XM

Dubai

On-site

AED 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Attractive remuneration package

Intellectually stimulating work

International training opportunities

Job summary

XM is seeking Uzbek and Russian-speaking Client Relations Managers in Dubai to deliver high-quality client service in a fast-paced environment. You will build strong client relationships, handle inquiries, and communicate updates on products and promotions, while ensuring compliance and contributing to business development.

The role requires a business-related degree, fluency in Uzbek and Russian, excellent English, and a proactive, reliable mindset.

Qualifications

Degree in a business-related field.
Client handling experience in the financial services sector will be considered an advantage.
Fluent Uzbek and Russian with excellent English skills.
Reliable, with integrity of character.
Outstanding communication and interpersonal skills.
Dynamic, innovative and target oriented.
Valid work permit required.

Responsibilities

Develop and maintain excellent relationships with clients.
Handle client inquiries and ensure high-level service.
Perform personal clientele analysis and take necessary actions.
Stay updated on developments, products and promotions and communicate them to clients.
Ensure compliance with legal guidelines and procedures.
Provide suggestions on system enhancements.
Support the Client Relations team to drive business development.
Contribute to the team by achieving targeted results.
Collaborate with other departments as needed.