Beauty Consultant - L Occitane

Chalhoub Group; Dubai; Sur place; AED 67 000 - 112 000; Plein temps

Résumé du poste

Chalhoub Group seeks a Beauty Consultant to deliver exceptional customer service and expert product guidance in a luxury beauty environment. You will use makeup knowledge to achieve sales targets while maintaining counter cleanliness and stock replenishment across Dubai locations.

The role requires passion for skincare/fragrance, a strong focus on guest experience, and flexibility to cover Dubai Hills, Mall of the Emirates, and Dubai Mall. Availability through peak season is essential.

Qualifications

• At least 2 years of experience in beauty retail.
• Good understanding of the luxury customer experience and service standards.
• Passion for skincare and fragrance.
• Flexibility to support key retail locations across Dubai.

Responsabilités

• Deliver outstanding customer service and use product knowledge to reach sales targets.
• Maintain cleanliness of counters and replenish stock as needed.
• Demonstrate and promote skincare and fragrance products and brands.
• Advise customers on ranges best suited to their needs and provide usage guidance.
• Achieve sales targets and track sell-out at store level and report daily results.
• Ensure merchandising standards per brand guidelines and manage in-store stock.

Connaissances

Customer service

Sales targets

Product knowledge

Grooming standards

Description du poste

What you ll be doing

• Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets
• Our Beauty Consultant is accountable for counter cleanliness
• stock replenishment
• handling new launches
• promotion of products and merchandising
• Our Consultant is also required to maintain high levels of standards in terms of grooming
• Build and maintain guest experience standards in order to build strong loyalty
• Address customers queries about products prices availability product uses and services
• Communicate with customers to assess their needs provide assistance in satisfying those needs and meeting or surpassing customers expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales while achieving line and sales targets using make up knowledge
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in store stock replenishment in the appropriate shelves counters at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

Qualifications and Requirements

• At least 2 years of experience in beauty retail
• Good understanding of the luxury customer experience and service standards
• Passion for skincare and fragrance
• Flexibility to support key retail locations across Dubai, including Dubai Hills, Mall of the Emirates, and Dubai Mall
• Availability throughout November and December
• Valid UAE residence visa sponsorship independently arranged (own visa)