Beauty Consultant - L'Occitane (2 Month Contract)

Chalhoub Group; Dubai; On-site; AED 67,000 - 89,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group, representing L'Occitane en Provence, seeks a Beauty Consultant to deliver exceptional service and drive sales across Dubai locations. You will advise on skincare and fragrances, maintain counter standards, and support stock replenishment and merchandising to meet brand guidelines.

Ideal candidates bring at least 2 years in beauty retail, a passion for skincare, and flexibility to work across Dubai Hills, Mall of the Emirates, and Dubai Mall during November and December.

Qualifications

• At least 2 years of beauty retail experience.
• Strong understanding of luxury customer service standards.
• Passion for skincare and fragrance.
• Willingness to support multiple Dubai locations and flexible shifts.

Responsibilities

• Build and maintain guest experience standards to foster loyalty.
• Address customers’ queries about products, prices, availability, and usage.
• Advise customers on products best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales and meet/store targets using makeup knowledge.
• Track sell-out targets and generate daily sales reports.
• Participate in achieving incentives.
• Monitor post-launch sales at store level.
• Ensure shelves and counters are merchandised per brand guidelines.
• Manage in-store stock replenishment and stock receipt procedures.
• Report stock shortages using the stock order form.

Skills

Customer service

Sales techniques

Product knowledge

Merchandising

Stock replenishment

Grooming standards

Job description

Since 1976, L'Occitane en Provence has been imagining, producing and selling beauty, skincare and wellbeing products with an intention to share nature's wonders with the world.

Their ambition is to not only sustain lands, but to regenerate ecosystems. They believe beauty goes beyond what the eye can see.

From seed to skin, they have a holistic in our approach and have always been ‘Cultivators of Change’. At L’Occitane en Provence, they do their best to create positive change for the world, to try to inspire everyone to do the same.

What you'll be doing

Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.

• Build and maintain guest experience standards in order to build strong loyalty

• Address customers' queries about products, prices, availability, product uses, and services

• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations

• Advise customers on product ranges best suited to their needs

• Demonstrate usage and benefits of various brands and products

• Generate sales, while achieving line and sales targets, using make up knowledge

• Sell-out target tracking at store level

• Generate daily sales reports

• Participate in achieving incentives

• Track post-launch sales at store level

• Ensure merchandising levels in the store are met as per the brand guidelines

• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times

• Report stock shortages using the stock order form

• Ensure stock receipt as per set procedures

What you'll need to succeed

• At least 2 years of experience in beauty retail.

• Good understanding of the luxury customer experience and service standards.

• Passion for skincare and fragrance.

• Flexibility to support key retail locations across Dubai, including Dubai Hills, Mall of the Emirates, and Dubai Mall.

• Availability throughout November and December.

• Valid UAE residence visa sponsorship independently arranged (own visa).

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

• health care
• child education contribution
• remote and flexible working policies
• exclusive employee discounts

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

It Takes Diversity of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.