Bar Captain: Lead the Bar Team & Elevate Guest Experience

Tanqeeb; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

Holiday Inn & Suites Dubai Science Park seeks a seasoned Bar Captain to lead daily bar operations, ensure service to standard, train the team, and uphold hygiene and cost controls in a vibrant, high-volume setting.

You will manage inventory, assist in upselling, and build strong guest relationships while adhering to Dubai regulations and hotel policies. Join a globally recognized brand committed to True Hospitality.

Qualifications

• Minimum 2-3 years of experience in a Bar Captain, Senior Bartender, or similar supervisory role within a 4- or 5-star hotel, upscale restaurant, or high-volume bar.
• Strong knowledge of alcoholic and non-alcoholic beverages, cocktail preparation, bar operations, stock control, and responsible alcohol service.
• Proven leadership skills with the ability to train, motivate, and supervise bar team members while maintaining excellent service standards.
• Excellent communication and guest service skills, with the ability to handle guest requests, complaints, and upselling opportunities professionally.
• Good understanding of hygiene, food safety, and Dubai/UAE hospitality regulations, with proficiency in POS systems and basic inventory management.

Responsibilities

• Lead and supervise daily bar operations, ensuring all alcoholic and non-alcoholic beverages are prepared and served in accordance with hotel standards, recipes, and presentation guidelines.
• Deliver exceptional guest service by welcoming guests, taking orders accurately, recommending beverages, handling guest concerns professionally, and ensuring a memorable dining experience.
• Train, coach, and support bar team members to maintain high service standards, product knowledge, beverage quality, and operational efficiency.
• Maintain the highest standards of cleanliness, hygiene, and food safety by ensuring the bar area, equipment, and storage spaces comply with Dubai Municipality and hotel requirements.
• Manage inventory and stock control by monitoring beverage levels, conducting stock counts, implementing FIFO procedures, minimizing wastage, and coordinating requisitions to ensure uninterrupted operations.
• Operate and maintain bar equipment, ensuring all tools, glassware, and dispensing systems are in excellent working condition and reporting maintenance issues promptly.
• Process POS transactions accurately, prepare daily sales reports, support cost control initiatives, and assist in achieving revenue targets through upselling and promotional activities.
• Build strong relationships with guests by actively seeking feedback, recognizing repeat customers, and resolving service concerns in a timely and professional manner.
• Ensure compliance with all hotel policies, beverage licensing regulations, safety procedures, and responsible service standards while maintaining a safe working environment.
• Support the Restaurant and Beverage Management team in driving operational excellence, enhancing guest satisfaction, and achieving departmental goals.

Skills

Leadership

Guest service

Communication

Bar operations

Stock control

POS systems

Training

Tools

POS systems

Job description

Holiday Inn & Suites Dubai Science Park seeks a seasoned Bar Captain to lead daily bar operations, ensure service to standard, train the team, and uphold hygiene and cost controls in a vibrant, high-volume setting.

You will manage inventory, assist in upselling, and build strong guest relationships while adhering to Dubai regulations and hotel policies. Join a globally recognized brand committed to True Hospitality.