Banquets Supervisor

Four Seasons Hotel; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Four Seasons Hotel in Abu Dhabi is seeking a Banquet Service Supervisor to lead and coordinate a frontline team, ensuring the highest standards of guest service. The role involves staff training, performance management, and close collaboration with outlets for events and promotions.

The successful candidate will have 2–3 years in a similar luxury-brand setting, strong leadership and English communication skills, and a proactive, team-oriented mindset to thrive in a fast-paced environment.

Qualifications

• Leadership and people-management capabilities.
• Strong communication and interpersonal skills.
• Fluent English in speaking, reading and writing.
• Ability to collaborate with multiple teams and departments.

Responsibilities

• Supervise and coordinate service staff to ensure high-quality guest service
• Assist with staff training performance management and development
• Monitor guest satisfaction and resolve complaints promptly
• Ensure compliance with hygiene safety and operational standards
• Support inventory management ordering and cost control
• Collaborate with outlet management for events promotions and service improvements
• Perform other tasks or projects as assigned by the Banquet Manager Director of Banquets or Assistant Director of F&B

Skills

Leadership

Organizational skills

Communication skills

Team player

English proficiency

Job description

Main Duties and Responsibilities

• Supervise and coordinate service staff to ensure high-quality guest service
• Assist with staff training performance management and development
• Monitor guest satisfaction and resolve complaints promptly
• Ensure compliance with hygiene safety and operational standards
• Support inventory management ordering and cost control
• Collaborate with outlet management for events promotions and service improvements
• Perform other tasks or projects as assigned by the Banquet Manager Director of Banquets or Assistant Director of F amp B

What you bring

• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand
• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of F&B operations
• Knowledge of restaurant service standards, hygiene, and safety procedures.
• Strong leadership, organizational, and communication skills.
• Ability to work in a fast-paced environment and as part of a team.
• Proficient in English (speaking, reading, writing)
• Excellent interpersonal, verbal, and written communication skills