Banquet Captain

A Group; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

A Group is seeking a qualified Banquet Captain to lead banquet service staff, coordinate event setup and service, and ensure smooth operations and outstanding guest experiences.

You will supervise teams, brief staff on event details, coordinate with kitchen and other departments, and ensure compliance with safety and quality standards throughout each function.

Qualifications

• Diploma or relevant qualification in Hospitality, Hotel Management, or Food & Beverage preferred.
• Previous experience in banquet service, hotel, catering, or restaurant operations.
• Previous supervisory or team‑lead experience is an advantage.
• Excellent communication, leadership, and customer‑service skills.
• Ability to work flexible shifts, weekends, holidays, and extended event hours when required.
• UAE hospitality experience is an advantage.

Responsibilities

• Supervise and coordinate banquet service staff during events and functions.
• Assign duties and ensure team members understand their responsibilities.
• Conduct pre-event briefings and communicate event details to the service team.
• Coordinate setup and breakdown of banquet halls, tables, chairs, buffet areas, and service stations.
• Ensure rooms are properly arranged according to event requirements.
• Coordinate with the kitchen and other departments to ensure timely food and beverage service.
• Monitor food presentation, service timing, cleanliness, and overall quality.
• Welcome guests and provide professional and courteous service throughout the event.
• Act as a point of contact for clients and guests during assigned functions.
• Handle guest requests and resolve service concerns promptly and professionally.
• Monitor staff appearance, grooming, attendance, and service standards.
• Ensure banquet areas, equipment, and service stations remain clean and organized.
• Check event requirements, guest numbers, menus, and special requests before service.
• Assist with inventory and proper handling of banquet equipment and supplies.
• Prepare event or service reports and communicate important feedback to management.
• Ensure compliance with food safety, hygiene, health, and workplace safety procedures.

Education

Diploma or relevant qualification in Hospitality, Hotel Management, or Food & Beverage

Staff supervision

Banquet and service standards

Guest service

Job description

A well-established organization is seeking qualified and experienced candidates for the position of Banquet Captain. The role involves supervising banquet service staff, coordinating event setup and service, and ensuring smooth operations and excellent guest experiences.

Key Responsibilities:

• Supervise and coordinate banquet service staff during events and functions.
• Assign duties and ensure team members understand their responsibilities.
• Conduct pre-event briefings and communicate event details to the service team.
• Coordinate setup and breakdown of banquet halls, tables, chairs, buffet areas, and service stations.
• Ensure rooms are properly arranged according to event requirements.
• Coordinate with the kitchen and other departments to ensure timely food and beverage service.
• Monitor food presentation, service timing, cleanliness, and overall quality.
• Welcome guests and provide professional and courteous service throughout the event.
• Act as a point of contact for clients and guests during assigned functions.
• Handle guest requests and resolve service concerns promptly and professionally.
• Monitor staff appearance, grooming, attendance, and service standards.
• Ensure banquet areas, equipment, and service stations remain clean and organized.
• Check event requirements, guest numbers, menus, and special requests before service.
• Assist with inventory and proper handling of banquet equipment and supplies.
• Prepare event or service reports and communicate important feedback to management.
• Ensure compliance with food safety, hygiene, health, and workplace safety procedures.

Requirements:

• Diploma or relevant qualification in Hospitality, Hotel Management, or Food & Beverage is preferred.
• Previous experience in banquet service, hotel, catering, or restaurant operations.
• Previous supervisory or team‑lead experience is an advantage.
• Strong knowledge of banquet and food & beverage service standards.
• Excellent communication, leadership, and customer‑service skills.
• Good organizational and time‑management abilities.
• Ability to manage staff and multiple tasks during busy events.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, weekends, holidays, and extended event hours when required.
• UAE hospitality experience is an advantage.