B2B Renewal Growth Lead

Meydan Free Zone; Dubai; On-site; AED 391,000 - 580,000; Full time

Job summary

Meydan Free Zone is hiring a Team Lead - Renewals, B2B, to steer the renewal program and strengthen B2B growth. You will work closely with Channel Partners (CPs) to understand their needs, manage renewal opportunities, and ensure a seamless renewal experience for clients.

Ideal candidates have 3–4+ years in a similar role within company formation or business setup, strong CRM usage, and excellent English communication. A second language is a plus for local and regional collaboration.

Qualifications

• Bachelor’s degree or equivalent.
• 3-4+ years in a similar role in company formation or business set-up.
• Competence in using CRM software.
• Customer oriented and excellent problem-solving aptitude.
• Strong communication, listening and negotiation skills for effective client interactions.
• Excellent written and spoken English.
• Any second language is desirable.

Responsibilities

• Own and drive B2B renewal performance toward monthly and annual targets.
• Build and maintain partnerships with Channel Partners (CPs).
• Proactively manage the renewal pipeline and identify renewal opportunities.
• Collaborate with CPs and internal teams to resolve client requirements and ensure timely renewals.
• Monitor KPIs such as renewal rates, conversion and revenue; take corrective actions.
• Maintain accurate CRM data and prepare renewal reports.
• Coach the B2B Growth team on CP relationships, negotiation, renewal techniques and product knowledge.

Skills

Communication skills

Negotiation

Problem-solving

Customer orientation

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Meydan Free Zone is hiring a Team Lead - Renewals, B2B, to steer the renewal program and strengthen B2B growth. You will work closely with Channel Partners (CPs) to understand their needs, manage renewal opportunities, and ensure a seamless renewal experience for clients.

Ideal candidates have 3–4+ years in a similar role within company formation or business setup, strong CRM usage, and excellent English communication. A second language is a plus for local and regional collaboration.