Autonomous Fleet Operations Operator

TradesApp; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

TradesApp is seeking an Autonomous Fleet Operations Operator in the United Arab Emirates to monitor the real-time status of autonomous vehicles and coordinate responses to incidents. The role requires quick, clear judgment, strong communication and the ability to work with ground teams during emergencies.

You will handle incident dispatch, on-site coordination and escalation following established procedures, while maintaining thorough incident records and ensuring adherence to safety guidelines.

Qualifications

• Experience in control rooms, command centres, or fleet monitoring environments.
• Strong situational awareness and calm decision making during incidents.
• Excellent communication and coordination skills.
• Ability to follow escalation procedures accurately.

Responsibilities

• Monitor real-time operational status of autonomous vehicles.
• Identify and respond to traffic accidents, emergencies and operational incidents.
• Rapidly dispatch emergency work orders to ground support teams.
• Coordinate on-site response activities with operational teams.
• Escalate incidents per established procedures.
• Maintain clear communication with ground teams during incidents.
• Execute map interruption processes per operational guidelines.
• Monitor incident progress through to resolution or escalation.
• Maintain records of incidents, actions and responses.
• Follow established emergency response and operational procedures.

Skills

Control room experience

Emergency response

Fleet monitoring

Decision making

Communication skills

Situational awareness

Technical literacy

Escalation procedures

Tools

Monitoring systems

Job description

Job Description:

Role Overview

We are seeking a Autonomous Fleet Operations Operator to monitor the operational status of autonomous vehicles and coordinate the appropriate response to incidents, accidents and other operational emergencies.

The position requires strong situational awareness, clear communication and the ability to respond quickly and accurately to developing situations.

Key Responsibilities

• Monitor the real-time operational status of autonomous vehicles.
• Identify and respond to traffic accidents, emergencies and operational incidents.
• Rapidly dispatch emergency work orders to relevant ground support teams.
• Coordinate on-site response activities with operational teams.
• Escalate incidents in accordance with established procedures.
• Maintain clear communication with ground teams during incidents.
• Execute map interruption processes in accordance with operational guidelines.
• Monitor incident progress through to appropriate resolution or escalation.
• Maintain accurate records of incidents, actions and responses.
• Follow established emergency response and operational procedures at all times.

Candidate Profile

• Previous experience in a control room, command centre, emergency response centre, fleet monitoring environment or similar operation is preferred.
• Strong situational awareness and decision-making ability.
• Ability to remain calm and focused during incidents or emergencies.
• Excellent communication and coordination skills.
• Strong computer literacy and ability to work with monitoring systems.
• Ability to follow escalation procedures accurately.
• Experience within transportation, automotive, logistics or mobility operations would be advantageous.