Autonomous Fleet Operations Operator

Burj Line Builders; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Burj Line Builders is seeking an Autonomous Fleet Operations Operator to monitor the real-time status of autonomous vehicles and coordinate responses to incidents, accidents and emergencies. You will rapidly dispatch emergency work orders to ground teams and coordinate on-site activities with operational staff.

The role requires strong situational awareness, calm decision-making under pressure, and excellent communication. Experience with fleet monitoring systems is advantageous.

Qualifications

• Previous experience in control rooms or fleet monitoring is preferred.
• Strong situational awareness and decision-making ability.
• Excellent communication and coordination skills.
• Ability to stay calm and focused during incidents or emergencies.
• Experience with monitoring systems and procedures is advantageous.

Responsibilities

• Monitor real-time operational status of autonomous vehicles.
• Identify and respond to traffic incidents and emergencies.
• Dispatch emergency work orders to ground support teams.
• Coordinate on-site response activities with operational teams.
• Escalate incidents per established procedures.
• Maintain clear communication with ground teams during incidents.
• Follow emergency response and operational procedures.
• Maintain accurate incident records and actions.

Job description

Role Overview

We are seeking a Autonomous Fleet Operations Operator to monitor the operational status of autonomous vehicles and coordinate the appropriate response to incidents, accidents and other operational emergencies.

The position requires strong situational awareness, clear communication and the ability to respond quickly and accurately to developing situations.

Key Responsibilities

• Monitor the real-time operational status of autonomous vehicles.

• Identify and respond to traffic accidents, emergencies and operational incidents.

• Rapidly dispatch emergency work orders to relevant ground support teams.

• Coordinate on-site response activities with operational teams.

• Escalate incidents in accordance with established procedures.

• Maintain clear communication with ground teams during incidents.

• Execute map interruption processes in accordance with operational guidelines.

• Monitor incident progress through to appropriate resolution or escalation.

• Maintain accurate records of incidents, actions and responses.

• Follow established emergency response and operational procedures at all times.

Candidate Profile

• Previous experience in a control room, command centre, emergency response centre, fleet monitoring environment or similar operation is preferred.

• Strong situational awareness and decision-making ability.

• Ability to remain calm and focused during incidents or emergencies.

• Excellent communication and coordination skills.

• Strong computer literacy and ability to work with monitoring systems.

• Ability to follow escalation procedures accurately.

• Experience within transportation, automotive, logistics or mobility operations would be advantageous.