Automotive Service Advisor – UAE (Bilingual, Career Growth)

Ali & Sons Holding LLC; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Ali & Sons Holding LLC invites applications for a Service Advisor role across multiple locations in the UAE. You will manage customer interactions, document vehicle details, and coordinate with the workshop to ensure accurate job cards and timely service.

The position requires a mechanical engineering degree, 4+ years’ automotive service advisory experience, and fluency in Arabic and English. You will work within a professional team that values accuracy, clear communication, and customer

Qualifications

• Bachelor’s degree in mechanical engineering or equivalent.
• 4+ years in a similar service advisor role within automotive.
• Fluent in Arabic and English (spoken and written).
• Proficient with service systems and basic office software.

Responsibilities

• Accurately write up job cards with customer and vehicle details and concerns.
• Coordinate with the Foreman to determine required work and prepare job cards.
• Obtain customer signatures and approvals before execution.
• Assess warranty coverage versus customer-paid repairs.

Skills

Customer service

Communication

Coordination

Multitasking

Education

Bachelor's Degree in Mechanical Engineering

Job description

Ali & Sons Holding LLC invites applications for a Service Advisor role across multiple locations in the UAE. You will manage customer interactions, document vehicle details, and coordinate with the workshop to ensure accurate job cards and timely service.

The position requires a mechanical engineering degree, 4+ years’ automotive service advisory experience, and fluency in Arabic and English. You will work within a professional team that values accuracy, clear communication, and customer