Automotive Service Advisor: Customer-First Diagnostics

Al Naboodah Commercial Group; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Al Naboodah Commercial Group in Abu Dhabi seeks a customer-focused frontline representative within its automotive network. You will be the primary contact for customers, ensuring their needs are understood and addressed with precision.

You will diagnose vehicle issues through active listening and clear questioning, translating technical jargon into customer-friendly language while leveraging experience in the commercial vehicle segment.

Qualifications

• 3-4 yrs in an automotive dealership network in similar role.
• Have good customer handling skill and good etiquet as frontline staff.
• Experience in Commercial vehicle segment in similar role will be an advantage.

Responsibilities

• Act as the primary point of contact for customers, ensuring their needs are understood and met with precision.
• Diagnose vehicle issues through active listening and effective questioning, translating technical jargon into customer-friendly language.

Skills

Customer handling

Active listening

Effective questioning

Job description

Al Naboodah Commercial Group in Abu Dhabi seeks a customer-focused frontline representative within its automotive network. You will be the primary contact for customers, ensuring their needs are understood and addressed with precision.

You will diagnose vehicle issues through active listening and clear questioning, translating technical jargon into customer-friendly language while leveraging experience in the commercial vehicle segment.