Automotive Service Advisor: Customer Care & Scheduling

AimGulf; United Arab Emirates; Vor Ort; AED 67.000 - 112.000; Vollzeit

Zusammenfassung

TASC Outsourcing in the UAE is seeking a Service Advisor to greet customers, assess service needs, schedule appointments, and communicate vehicle issues with clarity.

You will translate symptoms into repair orders for technicians, provide accurate estimates, monitor progress, and coordinate with parts teams to ensure timely service delivery in a busy shop.

This full-time role emphasizes customer service excellence and requires a professional approach in a fast-paced automotive environment.

Qualifikationen

• Problem-solving skills required.

Aufgaben

• Greet customers and assist with their service needs in a friendly and professional manner.
• Schedule service appointments and maintain organized records.
• Communicate with customers about vehicle issues, repair timelines, and costs.
• Translate customer-reported symptoms into repair orders for technicians.
• Provide accurate estimates and obtain customer approval for repairs.
• Monitor the progress of work and provide timely updates to customers.
• Coordinate with parts and technical staff to ensure timely service delivery.

Kenntnisse

Problem-solving skills

Jobbeschreibung

TASC Outsourcing in the UAE is seeking a Service Advisor to greet customers, assess service needs, schedule appointments, and communicate vehicle issues with clarity.

You will translate symptoms into repair orders for technicians, provide accurate estimates, monitor progress, and coordinate with parts teams to ensure timely service delivery in a busy shop.

This full-time role emphasizes customer service excellence and requires a professional approach in a fast-paced automotive environment.