Service Advisor

AimGulf; United Arab Emirates; On-site; AED 67,000 - 112,000; Full time

Job summary

TASC Outsourcing in the UAE is seeking a Service Advisor to greet customers, assess service needs, schedule appointments, and communicate vehicle issues with clarity.

You will translate symptoms into repair orders for technicians, provide accurate estimates, monitor progress, and coordinate with parts teams to ensure timely service delivery in a busy shop.

This full-time role emphasizes customer service excellence and requires a professional approach in a fast-paced automotive environment.

Qualifications

• Problem-solving skills required.

Responsibilities

• Greet customers and assist with their service needs in a friendly and professional manner.
• Schedule service appointments and maintain organized records.
• Communicate with customers about vehicle issues, repair timelines, and costs.
• Translate customer-reported symptoms into repair orders for technicians.
• Provide accurate estimates and obtain customer approval for repairs.
• Monitor the progress of work and provide timely updates to customers.
• Coordinate with parts and technical staff to ensure timely service delivery.

Skills

Problem-solving skills

Job description

TASC Outsourcing is seeking a Service Advisor to join our team. The Service Advisor will be responsible for greeting customers, assisting with service needs, scheduling appointments, and communicating with customers about vehicle issues.

Key Responsibilities:

• Greet customers and assist with their service needs in a friendly and professional manner.
• Schedule service appointments and maintain organized records.
• Communicate with customers about vehicle issues, repair timelines, and costs.
• Translate customer-reported symptoms into repair orders for technicians.
• Provide accurate estimates and obtain customer approval for repairs.
• Monitor the progress of work and provide timely updates to customers.
• Coordinate with parts and technical staff to ensure timely service delivery.

Skills Required:

• Problem-solving skills

Employment / Job Type:

Full Time

Nationality:

UAE National (Emiratisation)

About the Company:

Dubai headquartered staffing and outsourcing company serving clients across the UAE, Saudi Arabia, and the wider Gulf. TASC provides contract and temporary staffing, permanent recruitment, managed services, payroll and visa administration, and outsourced retail and field teams across information technology, banking, telecommunications, retail, healthcare, construction, and business support functions.

Company Industry:

Automotive

Department / Functional Area:

Service

Closing Date:

Not mentioned (apply as soon as possible)