Authorization Specialist II

Remotedxb; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

Therapy access via Grow platform

Retirement & equity

Flexible time off

Winter Break

Parental leave (18 weeks)

Wellness stipend

Self-care time

Job summary

Grow Therapy in Dubai is seeking a detail‑oriented medical billing and authorization specialist to join our fast‑moving team. You will process authorization packets, manage medical records requests, and work across EHR and payer portals to prevent claim denials.

This role requires independent work in a startup‑like environment, close collaboration with Billing and Eligibility teams, and meticulous maintenance of authorization records across multiple systems.

Qualifications

• 2+ years of medical billing, authorization, or patient access experience.
• Strong attention to detail to prevent claim denials.
• Comfort working across multiple systems including Fax platforms, EHR, and payer portals.
• Ability to document decisions accurately at volume.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Process incoming authorization packets and medical records requests
• Resolve missing Client ID and authorization-on-file issues
• Audit BPO authorization entry for accuracy and productivity
• Research and resolve authorization-related claim denials
• Submit and track RFS forms and renewal requests
• Maintain accurate authorization records across internal systems
• Partner with Billing and Eligibility teams to streamline the Pre-Bill process

Skills

Medical billing

Authorization

Patient access

Tools

Fax platforms

EHR

Payer portals

Job description

Responsibilities

• Process incoming authorization packets and medical records requests
• Resolve missing Client ID and authorization-on-file issues
• Audit BPO authorization entry for accuracy and productivity
• Research and resolve authorization-related claim denials
• Submit and track RFS forms and renewal requests
• Maintain accurate authorization records across internal systems
• Partner with Billing and Eligibility teams to streamline the Pre-Bill process

Requirements

• 2+ years of medical billing, authorization, or patient access experience
• Strong attention to detail to prevent claim denials
• Comfort working across multiple systems including Fax platforms, EHR, and payer portals
• Ability to document decisions accurately at volume
• Ability to work independently in a fast-paced environment

Preferred Qualifications

• Prior VA/Community Care Network or government payer authorization experience
• Prior EAP authorization experience (Cigna, Octave, or similar)
• Experience working at a startup or high-growth company

Benefits

• Comprehensive medical, dental, vision, life, and disability coverage
• No cost access to therapy through the Grow platform
• Retirement savings programs and equity opportunities
• Flexible time off, paid holidays, and company-wide Winter Break
• Up to 18 weeks of paid parental leave
• Weekly dedicated flexible time for self-care
• Annual wellness and development stipend

About the Company

Grow Therapy is a technology-powered marketplace that empowers therapists to grow their practices and helps patients access high-quality mental healthcare.