Associate Relationship Manager

ADIB; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Abu Dhabi Islamic Bank (ADIB) in the UAE seeks professionals to support Relationship Managers, analyze financials, and ensure complete credit documentation. The role involves coordinating with risk, legal, operations, and trade finance teams to deliver banking solutions.

The position requires solid customer service experience and strong knowledge of banking products, with emphasis on cross-selling and problem solving in a dynamic environment.

Qualifications

• Minimum 3 years in customer service.
• Strong product knowledge across banking products.
• Excellent communication and basic computer skills.
• Ability to cross-sell banking solutions.
• Good problem-solving and analytical thinking.

Responsibilities

• Support RMs in services and revenue targets
• Prepare credit applications and analyse financial statements
• Ensure credit documentation and collateral are complete
• Initiate and ensure disbursements and adjustments of finances
• Liaise with credit-risk, legal, operations and trade finance teams
• Educate business clients on banking products and services
• Verify pledged inventory and fixed assets
• Adhere to bank financing policy and regulatory framework

Skills

Customer service

Product knowledge

Communication skills

Computer skills

Cross selling

Problem solving

Job description

Responsibilities

• Support RMs in services and revenue targets
• Prepare credit applications and analyse financial statements
• Ensure credit documentation and collateral are complete
• Initiate and ensure disbursements and adjustments of finances
• Liaise with credit-risk, legal, operations and trade finance teams
• Educate business clients on banking products and services
• Verify pledged inventory and fixed assets
• Adhere to bank financing policy and regulatory framework

Requirements

• Minimum 3 years in customer service
• Product knowledge
• Communication and computer skills
• Cross selling skills
• Problem solving

About the Company

• Abu Dhabi Islamic Bank is a financial institution offering Islamic banking products in the UAE.