Assistant Manager - L&D

Apparel Group; Dubai; On-site; AED 90,000 - 160,000; Full time

Job summary

Apparel Group is seeking an Assistant Manager – Training to design and drive learning initiatives across GCC corporate functions, aligning with policy and sales goals.

The role requires 1–3 years in training or retail operations, strong communication and LMS familiarity, and the ability to coordinate cross-brand training calendars. You will lead the training team, develop new programs, and monitor effectiveness to boost performance.

Qualifications

• 1–3 years in training, HR or retail operations is desirable.
• Strong communication, presentation and organizational skills are essential.
• Experience coordinating and facilitating training initiatives in a retail environment is a plus.

Responsibilities

• Plan and implement training activities across GCC for Corporate Functions to support sales objectives.
• Initiate and develop new learning & development initiatives for the employees as per the business needs.
• Create, communicate, coordinate and implement the training calendar for the year for all the brands.
• Monitor and guide the training team to improve conversion percentage through effective training solutions.
• Conduct cost effective training solutions for the employees.
• Acquire product knowledge of the new brands in the portfolio and train the training team accordingly.
• Review training feedback and adjust programs accordingly.
• Recommend new learning material and approaches to the training team.
• Ensure best training and development practices are maintained by the training team.
• Design training courses and programs to meet training needs of Apparel as an organization and individuals.
• Implement the training process and training modules.
• Initiate in-store programs, leadership programs to enhance people skills.
• Visit and/or conduct training sessions at Corporate Offices across Regions to assess skills and provide feedback.
• Motivate, supervise and guide the team; handle manpower planning of the training department.

Skills

LMS familiarity

Communication

Presentation

Organizational skills

Training coordination

Tools

Learning Management System (LMS)

Job description

Objective

• The position is responsible for creating and implementing training programs and overseeing the development of careers.
• Sets performance metrics, evaluates productivity, and helps employees to create long-term career plans within the company.

Responsibility

• Manage, plan and implement all training activities in the GCC for Corporate Functions, in accordance with the existing policy and best practices, so as to effectively partner in the achievement of sales objectives.
• Initiate and develop new learning & development initiatives for the employees as per the business needs.
• Create, communicate, coordinate and implement the training calendar for the year for all the brands.
• Monitor and guide the training team to improve the conversion percentage through effective training solutions / methodologies.
• Conduct cost effective training solutions for the employees.
• Acquire product knowledge of the new brands in the portfolio and train the training team accordingly.
• Review the training feedback from the employees and make necessary and relevant changes to enhance the training programs.
• Recommend new learning material and approaches to the training team for training delivery purpose.
• Ensure the best training and development practices are maintained and practiced by the training team.
• Manage training delivery measurement, follow-up and maintain records of the same.
• Design training courses and programs necessary to meet training needs of Apparel as an organization and individuals (multi-cultural mix).
• Implement the training process and training modules.
• Initiate in-store programs, leadership programs to enhance people skills.
• Visiting and/ or conducting training sessions Corporate Offices across Regions (whenever necessary) to assess the skills of back office staff (through mock sessions or observation) and providing feedback.
• Motivate, supervise and guide the team. Responsible for manpower planning of the training department.

Desired Experience

• The ideal Assistant Manager training will have 1-3 years of experience in a related field such as training, human resources, or retail operations is desirable.
• Familiarity with learning management systems (LMS), is preferred with a Strong communication, presentation, and organizational skills are essential.
• Additionally, a candidate with a proven track record of effectively coordinating and facilitating training initiatives, adapting to the dynamic nature of retail, and collaborating with various stakeholders would be highly desirable.