Assistant Manager- Front Office

ANdAZ; Dubai; Presencial; AED 180.000 - 240.000; Jornada completa

Descripción de la vacante

Andaz Dubai The Palm, part of Hyatt, seeks an Assistant Manager – Front Office to lead daily Front Desk operations and inspire a high-performing team while delivering seamless guest experiences.

You will support day-to-day Front Office operations, coach staff, and coordinate across departments to uphold Hyatt and Andaz brand standards for memorable guest stays.

Formación

• 2+ years' experience in Front Office supervision (Assistant Manager/Team Leader/ Supervisor) in upscale or luxury hotel.
• Strong communication, leadership and guest service skills.
• Excellent problem-solving and organizational abilities.
• Experience with Opera Cloud/PMS is a plus.
• Hospitality degree preferred.
• Language preferences: Russian, German, French, Spanish.

Responsabilidades

• Support the day-to-day operations of the Front Office.
• Deliver exceptional, personalized guest experiences.
• Lead, coach, and motivate the Front Office team.
• Handle guest concerns professionally and efficiently.
• Coordinate with other departments to ensure smooth hotel operations.
• Maintain Hyatt and Andaz brand standards.

Conocimientos

Strong communication

Leadership

Guest service

Educación

Hospitality degree or diploma

Herramientas

Opera Cloud/PMS

Descripción del empleo

Job Description:

Organization- Andaz Dubai The Palm

Summary

At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager – Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.

Key Responsibilities

• Support the day-to-day operations of the Front Office.
• Deliver exceptional, personalized guest experiences.
• Lead, coach, and motivate the Front Office team.
• Handle guest concerns professionally and efficiently.
• Coordinate with other departments to ensure smooth hotel operations.
• Maintain Hyatt and Andaz brand standards.

Qualifications

• Minimum 2 years' experience as an Assistant Manager, Team Leader, or Supervisor in Front Office or Guest Relations within an upscale or luxury hotel.
• Strong communication, leadership, and guest service skills.
• Excellent problem-solving and organizational abilities.
• Experience with Opera Cloud/ PMS is an advantage.
• Diploma or degree in Hospitality Management or a related field is preferred.
• Language Preference- Russian/ German/French/Spanish