Guest Service Officer -Front Office Russian Speaker

ANdAZ; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Andaz Dubai The Palm is seeking a Guest Service Officer to warmly welcome guests and ensure a seamless arrival, stay and departure experience. You will be the first point of contact, delivering personalized service while upholding Andaz standards.

Responsibilities include providing excellent and consistent service, and contributing to the smooth operation of the Reception within the Rooms Division. Diploma in Hospitality or Tourism Management is required, with strong English skills and

Qualifications

• Diploma/qualification in Hospitality or Tourism Management.
• Excellent English communication skills.
• Opera system experience is beneficial.

Responsibilities

• Provide an excellent and consistent level of service to guests.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Excellent English

Education

Diploma/qualification in Hospitality or Tourism Management

Tools

Opera PMS

Job description

Job Description:

Organization- Andaz Dubai The Palm

Summary

At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer, you will be the first point of contact for our guests, delivering warm, personalized service and ensuring a seamless arrival, stay, and departure experience. You will play a key role in creating meaningful connections while upholding the exceptional service standards of the Andaz brand.

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management
• Excellent English communications on both verbal and writing skills
• Well versed with Opera system are beneficial

Requirements: