Assistant Manager, eCommerce Operations (Web & App)

Genius HRTech Services L.L.C - FZ - Dubai; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Genius HRTech Services L.L.C - FZ - Dubai seeks an Assistant Manager – eCommerce Operations (Web and App) for a leading Fashion E-commerce brand in Dubai. You will own day-to-day storefront execution across web and app, ensuring a seamless customer journey and driving conversions.

Collaborating with Brand, Marketing, Product, Design, Tech and Analytics, you will optimize merchandising, run campaigns, monitor KPIs, and test enhancements to enhance the shopping experience.

Qualifications

• Bachelor's degree in Business, Marketing, Merchandising, or a related field.
• 3-7 years of experience in Ecommerce, Digital Merchandising, Marketplace Operations, or Online Retail.
• Experience working with CMS platforms, merchandising tools, or ecommerce platforms is preferred.
• Strong analytical skills with proficiency in Excel; experience with SQL, Tableau, Looker, or Power BI is a plus.
• Excellent attention to detail with strong organizational and project management skills.
• Ability to manage multiple priorities in a fast-paced, data-driven environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Own day-to-day storefront execution across app and web.
• Plan and optimize homepage, category pages, search merchandising, and campaigns.
• Monitor storefront health and improve customer journeys.
• Coordinate promotional campaigns including sales events and launches.
• Implement visual merchandising across homepage and discovery touchpoints.
• Optimize product listing using business priorities, sales performance, inventory health, seasonality, and newness.
• Curate category assortments to maximize discoverability while maintaining a premium shopping experience.
• Ensure consistency in merchandising standards across countries and platforms while supporting localized customer preferences.

Skills

Excel

SQL

Tableau

Looker

Power BI

CMS platforms

Merchandising tools

Ecommerce platforms

Analytical skills

Project management

Education

Bachelor's degree in Business/Marketing/Merchandising

Tools

CMS platforms

Merchandising tools

Ecommerce platforms

SQL

Tableau

Looker

Power BI

Job description

Genius HRTech Services L.L.C - FZ - Dubai seeks an Assistant Manager – eCommerce Operations (Web and App) for a leading Fashion E-commerce brand in Dubai. You will own day-to-day storefront execution across web and app, ensuring a seamless customer journey and driving conversions.

Collaborating with Brand, Marketing, Product, Design, Tech and Analytics, you will optimize merchandising, run campaigns, monitor KPIs, and test enhancements to enhance the shopping experience.