Assistant Manager - Cloud 22 Operations

Atlantis; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Atlantis The Royal in Dubai is seeking an Assistant Manager - Cloud 22 Operations to support the Operations Manager in daily restaurant activities and guest-focused service.

You will lead a team, schedule staff, monitor costs, and ensure SOPs are followed to uphold the venue's luxury standards.

International experience is valued, as is a hands-on management style and the ability to perform under pressure while maintaining high customer satisfaction.

Qualifications

• 3–5 years in a similar luxury hotel role.
• International experience preferred.
• Strong leadership and customer focus under pressure.

Responsibilities

• Assist the Operations Manager with daily restaurant operations.
• Support profitability through effective operational management.
• Train and develop team members to meet service standards.
• Coordinate staff schedules to fit business needs.
• Ensure SOPs, policies and procedures are followed.
• Help minimize operating costs.
• Contribute to staff retention through day-to-day leadership.
• Maintain outstanding guest service.
• Provide hands-on leadership during daily operations.

Skills

Team leadership

Guest service focus

Operations management

Job description

Job Snapshot

Assistant Manager - Cloud 22 Operations Job Snapshot Role: Assistant Manager - Cloud 22 Location: Dubai, UAE Industry: Hospitality Function: Restaurant Management Experience: Minimum 3 to 5 years in a similar role Job Type: Full Time Position Overview Atlantis Resorts is seeking an Assistant Manager - Cloud 22 in Dubai, UAE to support the Operations Manager with the efficient daily running and profitability of the venue at Atlantis The Royal. The role combines luxury guest service with team leadership, colleague development, scheduling, operating cost control and consistent implementation of company procedures.

About the Role

As Assistant Manager at Cloud 22, you will work closely with the Operations Manager to support daily restaurant activities and maintain an efficient, guest-focused operation. The position requires hands‑on leadership across service delivery, colleague performance and operational controls. You will help ensure that established standards are consistently followed while contributing to profitability, employee retention and overall guest satisfaction.

Key Responsibilities

• Assist the Operations Manager with the efficient running of daily restaurant operations.
• Support the profitability of the venue through effective operational management.
• Train and develop team members to maintain required service standards.
• Coordinate employee schedules according to operational requirements.
• Ensure company standard operating procedures, policies and procedures are consistently implemented.
• Support initiatives to minimize operating costs.
• Contribute to employee retention through effective day‑to‑day team management.
• Maintain a strong focus on outstanding guest service.
• Help ensure high levels of overall customer satisfaction.
• Provide hands‑on leadership and support during daily operations.

About You

Candidates should have a minimum of three to five years of experience in a similar role within a luxury hotel environment. Previous international experience is preferred. Strong team leadership skills and a high level of customer focus are important for the position. You should be comfortable working under pressure and bring a practical, hands‑on management style to daily operations.

About Atlantis The Royal

Atlantis The Royal is part of Kerzner International and is located on Dubai 's Palm Island. The resort features 760 rooms, suites and signature penthouses alongside Michelin‑starred and celebrity chef dining, wellness and luxury guest experiences. More than 6,000 colleagues representing 129 nationalities contribute to the wider Atlantis Dubai operation.