Assistant Manager - Restaurant Operations
Atlantis
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Benefits offered by this job
Job summary
Atlantis The Royal in Dubai seeks an Assistant Manager - Restaurant Operations to lead Cloud 22 during service, manage staff, and ensure top‑tier guest experience in a luxury setting. You will drive SOP compliance, forecasted scheduling, and cost awareness while maintaining a hands‑on leadership approach.
Ideal candidates bring 3–5 years in luxury dining, strong team leadership, and a focus on profitability and service excellence in a high‑volume environment.
Qualifications
- 3–5 years in a similar restaurant management or F&B supervisory role within a luxury hotel, resort, or high‑end dining environment.
- Experience in luxury dining, team leadership, staff scheduling, cost awareness, and SOP compliance.
- Hands‑on management style with ability to coach and develop staff in a fast‑paced setting.
Responsibilities
- Assist the Operations Manager with day‑to‑day management of Cloud 22.
- Supervise frontline employees and provide clear direction during each shift.
- Monitor service flow and intervene quickly to address delays or guest concerns.
- Ensure SOPs and service standards are followed consistently across the team.
- Coordinate employee schedules according to forecast demand and operating needs.
- Support inventory control and monitor costs against department objectives.
Skills
Job description
Assistant Manager - Restaurant Operations Job Snapshot Role: Assistant Manager - Restaurant Operations Location: Dubai, United Arab Emirates Industry: Hospitality Function: Restaurant Management Experience: Minimum 3-5 years in a similar role within a luxury hotel or high-end restaurant Job Type: Full-time
Job Overview Assistant Manager - Restaurant Operations in Dubai, United Arab Emirates is a Hospitality opportunity for an experienced food and beverage professional responsible for supporting the efficient, profitable, and guest-focused operation of Cloud 22 at Atlantis The Royal. This hiring role is suited to candidates seeking a restaurant assistant manager job in Dubai with experience in luxury dining, team leadership, staff scheduling, cost control, employee development, SOP compliance, guest service, and high-volume restaurant operations.
Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Restaurant Management Salary: 9000-14000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time
The Assistant Manager supports the Operations Manager in maintaining the daily performance of Cloud 22, combining hands‑on restaurant leadership with staff development, operational control, guest engagement, and commercial awareness. The role requires a visible management presence during service while ensuring established policies and procedures are applied consistently. Effective performance in this position directly supports restaurant profitability, team productivity, employee retention, service consistency, and overall guest satisfaction. The Assistant Manager must remain adaptable during busy periods, respond quickly to operational issues, and help create a professional environment where employees can perform at a high level.
- Assist the Operations Manager with the day‑to‑day management of Cloud 22.
- Maintain smooth restaurant operations across opening, service, and closing periods.
- Supervise frontline employees and provide clear direction during each shift.
- Monitor service flow and intervene quickly when operational delays or guest concerns arise.
- Ensure company standard operating procedures are followed consistently.
- Reinforce restaurant policies, service expectations, and operational standards across the team.
- Coordinate employee schedules according to forecast demand and operating requirements.
- Maintain appropriate staffing coverage during peak periods, weekends, events, and high‑occupancy days.
- Train new employees on restaurant procedures, guest service, and operating standards.
- Support ongoing development of existing team members through coaching and practical feedback.
- Identify individual performance gaps and work with employees to improve service delivery.
- Motivate colleagues and contribute to a positive, accountable working environment.
- Support employee retention by maintaining fair, professional, and engaging team leadership.
- Monitor guest satisfaction throughout service and respond proactively to individual needs.
- Handle guest concerns and complaints professionally and support effective service recovery.
- Maintain a high level of customer focus during both routine and demanding service periods.
- Coordinate with kitchen teams to maintain efficient communication between front and back of house.
- Work closely with Food and Beverage leadership regarding service standards and operating priorities.
- Monitor labor, supplies, and other operational costs against departmental objectives.
- Identify opportunities to reduce unnecessary expenses without compromising guest experience.
- Support inventory control and ensure operational equipment and supplies are used responsibly.
- Assist with daily briefings and communicate reservations, VIP requirements, events, and service priorities.
- Monitor restaurant presentation and ensure guest‑facing areas remain ready for service.
- Maintain awareness of table flow, seating requirements, and service pacing.
- Support accurate shift handovers between management and operational teams.
- Ensure team members maintain professional grooming and presentation standards.
- Promote cooperation between restaurant employees and other resort departments.
- Resolve operational issues using sound judgment and a practical management approach.
- Maintain composure and effective decision‑making in a fast‑paced luxury environment.
- Support management reporting and provide operational feedback when required.
- Contribute ideas that improve guest experience, service efficiency, employee engagement, and restaurant profitability.
The successful candidate should have 3-5 years of experience in a similar restaurant management or food and beverage supervisory position within a luxury hotel, resort, or high‑end dining environment. Previous international hospitality experience is preferred. Candidates should understand the demands of luxury restaurant operations, including team supervision, shift scheduling, guest recovery, cost awareness, service standards, and staff development. Strong leadership ability is essential. The role requires someone who can coach employees, maintain accountability, motivate teams, and provide clear direction during busy service periods. A hands‑on management style is particularly important because the Assistant Manager is expected to remain closely involved in daily restaurant activity rather than relying solely on delegation. The preferred candidate should demonstrate strong customer focus, excellent communication, organization, resilience, and the ability to work effectively under pressure while maintaining professional standards.
- Restaurant Management
- Luxury restaurant operations
- Food and beverage operations
- Assistant restaurant management
- Team leadership
- Staff supervision
- Employee scheduling
- Workforce planning
- Staff training
- Performance coaching
- Employee development
- Employee retention
- SOP compliance
- Service standards
- Guest service
- Luxury guest experience
- Complaint handling
- Service recovery
- Customer satisfaction
- Cost control
- Labor cost management
- Operating expense control
- Restaurant profitability
- Shift management
- Front‑of‑house operations
- Kitchen coordination
- Food and beverage coordination
- VIP guest service
- Restaurant briefings
- Service flow management
- Table flow awareness
- Operational reporting
- Interdepartmental coordination
- High‑volume restaurant operations
- Hands‑on leadership
- Problem solving
- Multicultural team management
- Luxury hospitality
This opportunity provides valuable management exposure within Dubai 's competitive Hospitality sector and one of Atlantis The Royal 's distinctive dining environments. The successful candidate can strengthen expertise in luxury restaurant leadership, team development, profitability, guest experience, and high‑volume food and beverage operations. Atlantis Resorts provides structured learning, internal mobility, and career development opportunities across the wider Kerzner portfolio. The employment package includes a competitive tax‑free salary, comprehensive health insurance with dental coverage, annual flights home, life insurance, food and beverage privileges, discounted rates across Kerzner properties, incentive programs, and colleague wellness and social initiatives.
Atlantis Resorts operates luxury destination properties known for premium accommodation, internationally recognized dining, entertainment, wellness, and distinctive guest experiences. Atlantis The Royal in Dubai combines ultra‑luxury hospitality with high‑profile restaurants and service concepts supported by experienced food and beverage teams focused on quality, innovation, and exceptional guest service.
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