Assistant Operations Manager - In Room Dining - Atlantis The Royal - Dubai, UAE

Atlantis; Dubai; On-site; AED 167,400 - 223,200; Full time

Benefits offered by this job

Tax-free salary

Comprehensive medical insurance including dental coverage

Annual return flight allowance

Employee dining privileges within resort outlets

Discounted stays across Kerzner properties worldwide

Incentive programs and colleague engagement initiatives

Structured development programs and internal career mobility opportunities

Job summary

Atlantis in Dubai seeks an Assistant Operations Manager for In Room Dining. The role involves managing round-the-clock dining services, focusing on operational efficiency, team supervision, and maintaining five-star guest experiences.

The ideal candidate has 3 to 5 years of supervisory experience in a luxury hotel, strong leadership skills, and proficiency in service operations management. Join Atlantis for a tax-free salary, comprehensive benefits, and development opportunities within a leading luxury hospitality company.

Qualifications

• 3 to 5 years experience in a similar supervisory role within a luxury hotel environment.
• Previous international hospitality exposure preferred.
• Strong leadership capability managing diverse service teams.
• High level of guest focus and structured problem-solving ability.
• Ability to work effectively under operational pressure.
• Hands-on management style with attention to detail.

Responsibilities

• Support the Operations Manager in overseeing daily in-room dining operations.
• Supervise service teams to ensure timely order delivery and presentation accuracy.
• Coordinate staff scheduling to maintain effective coverage across shifts.
• Implement and monitor standard operating procedures and quality benchmarks.
• Review operational performance and identify cost optimization opportunities.
• Lead team training initiatives to strengthen service execution and retention.
• Handle guest concerns promptly to maintain high satisfaction levels.
• Collaborate with culinary and service teams to ensure seamless coordination.

Skills

In-room dining operations management

Team supervision and workforce scheduling

Service quality control and performance monitoring

Cost awareness and operational efficiency

Guest relations and service recovery

Inter-department coordination in luxury hospitality

Job description

Position Overview

Assistant Operations Manager In Room Dining at Atlantis The Royal Dubai supports departmental leadership in managing round-the-clock in-room dining services within an ultra-luxury resort environment on Palm Jumeirah. This role focuses on operational efficiency, team supervision, cost control, and service consistency while ensuring that guest dining experiences meet five-star standards across suites and signature penthouses.

Job Details

• Country: UAE
• City: Dubai
• Industry: Hospitality
• Function: Hotel Management
• Salary: 15000-20000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Support the Operations Manager in overseeing daily in-room dining operations
• Supervise service teams to ensure timely order delivery and presentation accuracy
• Coordinate staff scheduling to maintain effective coverage across shifts
• Implement and monitor standard operating procedures and quality benchmarks
• Review operational performance and identify cost optimization opportunities
• Lead team training initiatives to strengthen service execution and retention
• Handle guest concerns promptly to maintain high satisfaction levels
• Collaborate with culinary and service teams to ensure seamless coordination

Ideal Profile

• 3 to 5 years experience in a similar supervisory role within a luxury hotel environment
• Previous international hospitality exposure preferred
• Strong leadership capability managing diverse service teams
• High level of guest focus and structured problem‑solving ability
• Ability to work effectively under operational pressure
• Hands‑on management style with attention to detail

Skills Set

• In-room dining operations management
• Team supervision and workforce scheduling
• Service quality control and performance monitoring
• Cost awareness and operational efficiency
• Guest relations and service recovery
• Inter‑department coordination in luxury hospitality

Why Join Us

• Tax‑free salary paid in UAE Dirhams
• Comprehensive medical insurance including dental coverage
• Annual return flight allowance
• Employee dining privileges within resort outlets
• Discounted stays across Kerzner properties worldwide
• Incentive programs and colleague engagement initiatives
• Structured development programs and internal career mobility opportunities

About the Company

Atlantis The Royal Dubai operates as an ultra-luxury experiential resort under Kerzner International on the crescent of Palm Jumeirah. The property integrates premium accommodation, destination dining, wellness experiences, and large‑scale hospitality operations. With thousands of professionals across operational divisions, Atlantis provides structured career pathways within Dubai's competitive luxury hospitality sector and supports long‑term professional growth across its global portfolio.