Assistant In-Room Dining Operations Lead

Kerzner International; United Arab Emirates; On-site; AED 201,000 - 335,000; Full time

Benefits offered by this job

Health insurance

Annual flights home

Colleague discounts

Wellness programs

Job summary

Kerzner International's Atlantis The Royal hotel is seeking an Assistant Operations Manager, In Room Dining to support the Operations Manager in running the department efficiently and profitably. You will train staff, coordinate schedules, ensure SOP adherence, and drive cost control while delivering exceptional guest service.

The role requires 3–5 years in a similar luxury-hotel role, strong leadership, and the ability to perform under pressure in a dynamic, globally diverse environment.

Qualifications

• Experience in luxury hotel operations.
• Strong leadership and guest-centric mindset.
• Ability to manage high-pressure environments and drive profitability.

Responsibilities

• Oversee the daily operation and profitability of the In Room Dining department.
• Train and develop team members; coordinate staff schedules.
• Ensure SOPs and company policies are consistently followed.
• Identify cost-saving opportunities and improve efficiency.
• Maintain high guest service standards and satisfaction.

Skills

Team leadership

Guest service

Cost control

Operations management

Job description

Kerzner International's Atlantis The Royal hotel is seeking an Assistant Operations Manager, In Room Dining to support the Operations Manager in running the department efficiently and profitably. You will train staff, coordinate schedules, ensure SOP adherence, and drive cost control while delivering exceptional guest service.

The role requires 3–5 years in a similar luxury-hotel role, strong leadership, and the ability to perform under pressure in a dynamic, globally diverse environment.