Assistant Operations Manager, In Room Dining

Atlantis Resorts; Dubai; On-site; AED 90,000 - 180,000; Full time

Benefits offered by this job

F&B privileges

Discounts at Kerzner properties

Health insurance

Annual flights home

Life insurance

Wellness programs

Job summary

Atlantis The Royal in Dubai seeks an Assistant Operations Manager, In Room Dining, to support the Operations Manager in daily running and profitability. You will lead a diverse team, ensure flawless guest experiences, and drive service excellence across all in-room dining outlets.

We value 3–5 years of luxury-hospitality leadership, a hands-on management style, and a global mindset. The role offers tax-free UAE compensation, extensive benefits, and opportunities for career growth within the

Qualifications

• Experience in luxury hotel settings.
• 3–5 years in a similar role.
• International experience preferred.
• Hands-on management style.

Responsibilities

• Oversee daily in-room dining operations and profitability.
• Train and develop team members.
• Coordinate staff schedules and ensure SOP compliance.
• Minimize costs while maintaining guest satisfaction.
• Enhance retention and guest service standards.

Skills

Team leadership

Guest focus

Operations mgmt

Customer service

Job description

( 20610 )

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

As an Assistant Operations Manager, In Room Dining, you will be assisting the Operations Manager, In Room Dining, for overseeing the efficient running and profitability of the department daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee’s retention, deliver outstanding guest service and overall customer satisfaction.

About You

The ideal candidate will have experience within a luxury hotel, with a minimum of 3 to 5 years’ experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands‑on management style are important aspects of this role. The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.