Assistant ICT Engineer

OUR OWN HIGH SCHOOL - AL WARQAA; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

OUR OWN HIGH SCHOOL - AL WARQAA is seeking an ICT Technician to install, configure, and maintain classroom ICT equipment in Dubai. The role involves setting up user accounts, maintaining inventories, and ensuring systems are ready for lessons.

The ideal candidate will have hands-on experience with Windows Server 2003, AD, DNS/DHCP, IIS, and networking, and will adhere to school policies while supporting a dynamic learning environment.

Qualifications

• Proficient with Windows server 2003, AD, DNS, DHCP, IIS and networking concepts.
• Ability to configure and maintain ICT infrastructure and services.
• Familiarity with account/profile setup and password management.

Responsibilities

• Embrace and uphold the ethos and standards of excellence as defined in the GEMS Core Values.
• Install, configure and maintain ICT equipment per instructions.
• Unpack, install and inventory new ICT equipment and peripherals.
• Ensure equipment is functional before distribution and set up user accounts/profiles.
• Maintain hardware/software inventories and passwords; reset or recover as needed.
• Perform routine printer maintenance and consumable replenishment.
• Boot systems and preload software for classroom lessons.
• Communicate with users to assess needs and implement effective solutions.
• Attend meetings and participate in committees as required.
• Follow GEMS policies, procedures and codes of conduct at all times.

Skills

Windows Server 2003

Active Directory (AD)

DNS

DHCP

IIS

Networking

Job description

Responsibilities:

• Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.


• Install, configure and maintain all ICT equipment according to instructions.


• Unpack and install ICT equipment such as new computers and peripherals.Maintain an inventory file of all new equipment.


• Ensure all new equipment is functional before it is distributed.


• Set up equipment in offices, classrooms, and labs.Set up accounts and profiles for all users.


• Periodic printer maintenance such as head cleaning and alignment.Refill printer toner and cartridges.


• Responsible for booting systems and preloading software in preparation for classroom lessons.


• Maintain a current inventory of hardware, software and passwords.


• Communicate with users in assessing their on-going needs, recommend best practices, effective solutions and implement them to produce desired results.


• Maintain records and manage a log of all work undertaken.


• Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.


• Initiate effort and energy beyond the typical workday, where the tasks require additional commitment.


• Attend staff meetings and serve on committees as required.


• Perform other duties as requested by direct & dotted reporting line managers/supervisors.

Skills

Working knowledge of Windows server 2003, AD, DNS, DHCP, IIS, and Network technologies.