Assistant Chief Concierge – Luxury Golf & VIP Experience

Dubai Golf; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Dubai Golf is seeking an Assistant Chief Concierge to support the Head of International Business & Member Experience in leading the Concierge and Guest Experience across Dubai Golf venues. The role delivers exceptional service to members, guests, international visitors, VIPs, and sponsors.

You will oversee daily concierge operations, coordinate golf bookings, transportation, guest requests, and bespoke experiences, while maintaining knowledge of facilities, tournaments, dining, and events across

Qualifications

• Diploma or Bachelor's in Hospitality, Tourism, Business, or a related field.
• Minimum 3 years in Concierge, Guest Relations, or Luxury Hospitality.
• Minimum 2 years in a supervisory role.
• Excellent command of English; additional languages advantageous.
• Experience with golf clubs or luxury hospitality preferred.

Responsibilities

• Train, direct, and supervise the daily operations of the Concierge and Guest Experience team.
• Maintain knowledge of Dubai Golf facilities, memberships, tournaments, dining venues, golf academies, and events.
• Coordinate golf tee times, academy bookings, event registrations, dining reservations, and hospitality experiences.
• Arrange airport transfers, chauffeur services, transportation bookings, and VIP guest logistics.
• Provide personalized recommendations regarding golf experiences, restaurants, attractions, shopping, and entertainment.
• Prepare operational reports and guest experience summaries; conduct team briefings and meetings.
• Collaborate with Membership, Golf Operations, Events, F&B, and Marketing to deliver seamless guest experiences.

Skills

English proficiency

Leadership

Guest relations

Multitasking

Communication skills

Education

Bachelor's or Diploma in Hospitality/Tourism/Business

Tools

Microsoft Office

Guest management systems

Job description

Dubai Golf is seeking an Assistant Chief Concierge to support the Head of International Business & Member Experience in leading the Concierge and Guest Experience across Dubai Golf venues. The role delivers exceptional service to members, guests, international visitors, VIPs, and sponsors.

You will oversee daily concierge operations, coordinate golf bookings, transportation, guest requests, and bespoke experiences, while maintaining knowledge of facilities, tournaments, dining, and events across